Adam Graytock Email & Phone Number

Irvine, Ca, Us

●Manage a book of business based in Washington, D.C. of over 75 site locations totaling $10 million in annual revenue.●Collaborate with clients to solve problems, develop action plans and ensure contractual expectations are met.●Effectively communicate performance reviews through quarterly client briefings.●Negotiate contract changes to improve employee pay rates and increase revenue through better markup percentages.●Lead a team including an operations manager, site supervisors, field supervisors, and 250 officers.

Columbia, Md, Us

● Met with non-profit organization and trade group database customers under contract to identify solutions to alleviate pain points and build towards better professional relationships. Actively improved the relationship with five major clients, ensuring successful upgrades and a continued relationship with the company. ● Managed the service relationship as primary point of contact to 52 customers with total annual revenues over $5 million.● Developed quotes for billable professional services and scheduled company resources to complete the project work.● Created and led customer presentations during the turnover process from the implementation team.● Worked with the inside sales team to present add-on services and identified potential opportunities for revenue growth.● Led quarterly planning calls with customers to map out upcoming large technology projects and initiatives to align with their fiscal year budgeting.

Carrollton, Texas, Us

● Responsible for business development and lead generation for a brand new company providing outsourced IT services.● Connect with prospective clients through marketing and networking events, and develop sales presentations and proposals.● Manage all business accounts that are under monthly service agreements and provide continual support. Design customized service agreements tailored specifically to client needs. ● Foster relationships with other outsourcing companies to offer complementary suite of services to potential clients.

Alexandria, Virginia, Us

● Advised affiliate association directors on industry developments and member benefit programs, including strategic communications with affiliate members through virtual events, digital campaigns and trade show attendance. ● Designed a new system to identify top-tier exhibiting members in an effort to incorporate increased outreach for revenue-generating programs, including industry podcast, white papers and sponsored events.● Developed a new member on-boarding program for new members, including initial communications, scheduled email outreach and benefits webinars.● Served as executive director for Minnesota Sign Association, organizing board meetings and membership growth strategies and successfully executed the annual fundraising event.

Portland, Oregon, Us

• Managed company-wide marketing projects that included client outreach campaigns, social media strategy, industry newsletters, the design of flyers, and overall annual budgeting for the company’s marketing expenses.• Member of leadership team responsible for discussing and implementing strategic planning and company policies.• Successfully managed remote field projects in markets with no local assets, which included the planning and execution while collaborating with field staff and equipment from current office locations.• Initiated the overhaul of company CRM database and lead training for managers in proper usage.• Created company marketing presentations and lead outreach to potential new clients through industry conferences, events and face-to-face pitch meetings.• Guided unique marketing strategies for each of the five offices in company’s central region and set key performance initiatives used to measure success.• Researched new markets to determine barriers of entry for company expansion. Areas of focus included potential overhead costs, competitive price points, and level of competition, leading to the successful entry into new markets.• Organized upcoming contract bids with industry partners and developed collaborative marketing

Portland, Oregon, Us

• Developed business relationships with engineering firms and municipalities and collaborated with industry partners to provide more diverse levels of service. • Sourced possible new business, wrote and tracked proposals for large-scale public contracts. • Created and oversaw office budgets based on revenue forecasts and expected profit margins. Total regional revenues increased from $1.1 million in 2014 to $1.85 million in 2016. • Oversaw the operations of three offices nationwide and was responsible for hiring, developing, and managing all full-time staff in each office.

Portland, Oregon, Us

• Managed multiple projects from estimate submittal to data delivery. Projects ranged in time from one week to multi-year in length and from $500 to $800,000 in total revenues.• Managed and tracked projects through internal system to ensure thorough review, proper budgeting and timely delivery of project deliverables.• Hired, trained, and supervised local field staff.

● Managed organization’s financial functions including payroll, membership dues, and bill payments.● Collaborated with president in preparing organization’s annual operating budget averaging $12 million. ● Worked with partnership organizations in monitoring and improving member’s benefit programs.● Managed content and maintenance of organization’s website and produced monthly newsletters.