Adam Graytock Email & Phone Number

Irvine, CA, US

• Manage a book of business based in Washington, D.C. of over 75 site locations totaling $10 million in annual revenue.
• Collaborate with clients to solve problems, develop action plans and ensure contractual expectations are met.
• Effectively communicate performance reviews through quarterly client briefings.
• Negotiate contract changes to improve employee pay rates and increase revenue through better markup percentages.
• Lead a team including an operations manager, site supervisors, field supervisors, and 250 officers.

Columbia, MD, US

• Met with non-profit organization and trade group database customers under contract to identify solutions to alleviate pain points and build towards better professional relationships. Actively improved the relationship.
• Managed the service relationship as primary point of contact to 52 customers with total annual revenues over $5 million.
• Developed quotes for billable professional services and scheduled company resources to complete the project work.
• Created and led customer presentations during the turnover process from the implementation team.
• Worked with the inside sales team to present add-on services and identified potential opportunities for revenue growth.
• Led quarterly planning calls with customers to map out upcoming large technology projects and initiatives to align with their fiscal year budgeting.

Carrollton, Texas, US

• Responsible for business development and lead generation for a brand new company providing outsourced IT services.
• Connect with prospective clients through marketing and networking events, and develop sales presentations and proposals.
• Manage all business accounts that are under monthly service agreements and provide continual support. Design customized service agreements tailored specifically to client needs.
• Foster relationships with other outsourcing companies to offer complementary suite of services to potential clients.

Alexandria, Virginia, US

• Advised affiliate association directors on industry developments and member benefit programs, including strategic communications with affiliate members through virtual events, digital campaigns and trade show attendance.
• Designed a new system to identify top-tier exhibiting members in an effort to incorporate increased outreach for revenue-generating programs, including industry podcast, white papers and sponsored events.
• Developed a new member on-boarding program for new members, including initial communications, scheduled email outreach and benefits webinars.
• Served as executive director for Minnesota Sign Association, organizing board meetings and membership growth strategies and successfully executed the annual fundraising event.

Portland, Oregon, US

• Managed company-wide marketing projects that included client outreach campaigns, social media strategy, industry newsletters, the design of flyers, and overall annual budgeting for the company’s marketing expenses.
• Member of leadership team responsible for discussing and implementing strategic planning and company policies.
• Successfully managed remote field projects in markets with no local assets, which included the planning and execution while collaborating with field staff and equipment from current office locations.
• Initiated the overhaul of company CRM database and lead training for managers in proper usage.
• Created company marketing presentations and lead outreach to potential new clients through industry conferences, events and face-to-face pitch meetings.
• Guided unique marketing strategies for each of the five offices in company’s central region and set key performance initiatives used to measure success.

Portland, Oregon, US

• Developed business relationships with engineering firms and municipalities and collaborated with industry partners to provide more diverse levels of service.
• Sourced possible new business, wrote and tracked proposals for large-scale public contracts.
• Created and oversaw office budgets based on revenue forecasts and expected profit margins. Total regional revenues increased from $1.1 million in 2014 to $1.85 million in 2016.
• Oversaw the operations of three offices nationwide and was responsible for hiring, developing, and managing all full-time staff in each office.

Portland, Oregon, US

• Managed multiple projects from estimate submittal to data delivery. Projects ranged in time from one week to multi-year in length and from $500 to $800,000 in total revenues.
• Managed and tracked projects through internal system to ensure thorough review, proper budgeting and timely delivery of project deliverables.
• Hired, trained, and supervised local field staff.

• Managed organization’s financial functions including payroll, membership dues, and bill payments.
• Collaborated with president in preparing organization’s annual operating budget averaging $12 million.
• Worked with partnership organizations in monitoring and improving member’s benefit programs.
• Managed content and maintenance of organization’s website and produced monthly newsletters.