• Responsible for working with the remote (US based) Product managers & UX/UI designers to define the requirements for the onshore Peacock client teams for development• Liaising with remote product (US) teams for dependence definition, management and tracking to ensure client teams are provided the required services prior to the development phase• Working alongside NOW architects to help shape and define the solution for NOW client teams on small to complex end-to-end solutions for a portfolio of projects• Responsible for the definition of the requirement & initial estimation for projects within the intake process• Streamlined process for the project intake steps to decrease man hours for estimation from hundreds to tens man hours per quarter.• Leading 4 direct reports from Junior to Senior analyst, supporting and developing skills and capabilties• Being the initial point of contact for technical analysts and Developers for any requirement or solution implementation questions or issues• Guided key stakeholders in understanding requirement definition & UX/UI design complexities and offered viable solutions to offer alternatives which still meet desired outcomes.• Ensuring alignment with architectural principles and governance while also attempting to deliver business and product desires.• Supported growth of skills necessary for analyst roles among juniors.• Served as lead analyst for various large-scale projects to overhaul customer experience in NOW/WOW client applications.• Managed a circa $10 million initiative focusing on the introduction of tiered product proposition.• Facilitated major propositional changes to enhance customer viewing experiences.• Defined user stories for implementing a purchase funnel in an Android app.• Preforming analysis, impact assessment and writing the requirements which impact the NOW/WOW clients for a number of convergence projects

• Responsible for working with the Product managers & UX/UI designers to define the requirements for the onshore Peacock client teams for development.• Working alongside NOW architects to help shape and define the solution for NOW client teams on small to complex end-to-end solutions for a portfolio of projects.• Responsible for the definition of the requirement & initial estimation for projects within the intake process• Instrumental reducing waste within the intake process by removing unnecessary tasks and steps and reducing the man hours for estimation from many hundreds to tens per quarter.• Acting as a scrum master for a backend service layer and implementing structure, product roadmap & ceremonies to improve productivity.• Being the initial point of contact for technical analysts and Developers for any requirement or solution implementation questions or issues• Providing consultation to the stakeholders on formulating their business requirements and UX/UI designs allowing understanding of the complexity vs value for their request and suggesting suitable alternatives• Acting as the lead analyst on multiple large-scale projects to redesign the entire customer experience within the NOW/WOW client applications.• Leading analysis for client development teams on a circa 10mil project to introduce a new tiered product proposition.• Being the focal analysis point of contact for all client development activities for a significant propositional change enhancing the customer viewing experience• Definition of the user stories for the implementation of a purchase funnel within the Android application• Preforming analysis, impact assessment and writing the requirements which impact the NOW/WOW clients for a number of convergence projects• Acting Principal Analyst managing 2 direct reports and the intake/analysis/estimation processes for all client projects (circa 40+ active projects) covering long term absence.