Adam (Griff) G. Email & Phone Number

Grand Rapids, Mn, Us

Armonk, New York, Ny, Us

- Patent & Intellectual Property Professional Engineer- Intellectual Property Consultant & Technical Translator- IBM Master Inventor (150+ Patent Submissions)I manage a dynamic and pivotal hub within our global IBM innovation community, where we focus & invest in various aspects; such as intellectual property development, market trends, technical research, strategic initiatives, and emerging business opportunities.Side Hustles: - AI Ethics Red Team- IDT Industry 4/5.0 Board Member- IDT Cognitive AI / Digital Assistants Board Member

Armonk, New York, Ny, Us

Global Business Intelligence Executive - Summary:As the former Global Business Intelligence Executive, I led a global Business Intelligence team responsible for shaping strategy and governance to deliver data-driven value and insights for the Global Managed Security Services (MSS) teams. My responsibilities included:- Leading the transformation, optimization, and enhancement of Operations and Client consumable metrics, KPIs, and data architectures.- Increasing the effectiveness of global KPIs and tower insights through graphical representation of data and trends.- Researching market technology and refining processes, data models, and trends to support continuous business improvements.- Overseeing strategic reporting redesign efforts in collaboration with various teams, including Product Management, Engineering, and CTO.- Advancing the Business Intelligence team to leverage machine learning, artificial intelligence, and deep learning technologies for industry-leading data insights.I collaborated with global leaders in Managed Security Services and in and out of the broader IBM Security organization to align data discovery, prioritize implementations, and establish best practices. Leveraging the 'IBM AI Ladder,' I aimed to provide gold standard intelligence for MSS Global, enhancing client satisfaction and delivering actionable insights.Side Hustles: -IBM Master Inventor & Intellectual Property Engineer-Automotive Security Services Consulting

Armonk, New York, Ny, Us

Global Endpoint Security Executive - Summary:I am a seasoned Global Endpoint Security Services Executive with extensive experience in leading global teams, large revenue generating portfolios, and managing endpoint security solutions. My leadership encompasses the utilization of cutting-edge antimalware products and Endpoint Detection and Response (EDR) solutions.Key Responsibilities:- Managed a diverse workforce of over 440 professionals worldwide.- Served more than 200 clients, providing security solutions & services for their extensive endpoint networks.- Expertly managed advanced antimalware products and EDR projects & solutions.- Crafted and executed strategic plans to fortify global endpoint security for our clients. - Conducted financial analysis for resource allocation and security technology investments.- Prioritized operational excellence and streamlined security processes.- Conducted comprehensive business analyses to enhance endpoint security strategies.- Focused on fostering collaboration within cross-functional teams.- Monitored the competitive landscape for emerging threats and technologies.- Aligned IT strategies with security goals and business objectives.- Provided strong leadership, motivating teams to excel.- Managed complex security programs, ensuring timely delivery and budget adherence.Throughout my career, I demonstrated a commitment to global security leadership, managing diverse teams exceeding 440 headcount, serving 220+ commercial clients, and securing complex endpoint infrastructures. My approach involved harnessing advanced security technologies, fostering cross-functional collaboration, and adapting to protect organizations from evolving cyber threats.

Armonk, New York, Ny, Us

IBM - Security Services - Managed Security Services. Infrastructure & Endpoint Security - Regional Security Services - Operations Senior Manager Summary:I am an experienced former Regional Security Services - Operations Senior Manager, specializing in Infrastructure & Endpoint Security. I served as the Regional Security Services Operations Lead for North Americas & Europe within IBM Security's Managed Security Services. My role involved managing global teams and advanced endpoint security solutions.Key Responsibilities:- Managed a team of over 150 security analyst professionals in North Americas & Europe.- Provided tailored security solutions for 80+ clients, securing their extensive endpoint network infra.- Implemented and managed advanced antimalware and EDR solutions.- Crafted strategies to enhance global endpoint security for our commercial clients. - Conducted financial analysis for resource allocation.- Prioritized operational excellence and streamlined processes.- Led cross-functional teams and promoted collaboration.- Monitored the competitive landscape and aligned IT strategies.- Provided strong leadership, innovation excellence, empowering teams to excel.- Managed complex security programs efficiently.Throughout my career, I demonstrated dedication to global security leadership. As the former Regional Security Services Operations manager in Infrastructure & Endpoint Security at IBM Security's Managed Security Services, I successfully managed teams, served clients, and secured extensive endpoint networks, leveraging advanced security technologies and fostering cross-functional collaboration.

Armonk, New York, Ny, Us

As a former North America/US Security Services Advisory Architect and Manager, I specialized in Transformation Services & Enablement within Infrastructure & Endpoint Security (I&ES). My scope encompassed the management of 40 FTE within MSS Infrastructure & Endpoint Security, Custom Security Services, Endpoint Managed Security and various other services tailored to our client's needs leveraging industry leading vendor softwares. (e.g., Carbon Black Defense), Managed Data Protection Services (e.g., Guardium), and Managed Detection & Response (e.g., Carbon Black Response).In I&ES, we excelled in understanding custom client requirements and prioritized delivering client-centric services. We collaborated with leading vendors, including Symantec, McAfee, Carbon Black, Trend Micro, and others.My role as a former I&ES Advisory Architect involved IT and people management, with a focus on the Infrastructure & Endpoint Security Team, covering areas such as Endpoint Protection, Antivirus, and URL Filtering. I had extensive experience with technologies like Carbon Black, Symantec, McAfee, Forcepoint, and Guardium Database Monitoring.Furthermore, I served as a Global Service Line Expert and contributed to the IES Emerging Tech Enablement team, staying at the forefront of industry advancements and ensuring our clients received cutting-edge solutions.

Armonk, New York, Ny, Us

During my tenure I managed two teams, a z/OS Security Access Controls - Mainframe Logical Security & z/OS Performance & Capacity, as the First Line Manager from December 2012 to February 2014, I held a multifaceted role encompassing several key responsibilities:1. People & IT Management: I oversaw the management of RACF, ACF2, and TSS, ensuring the security and access control of Mainframe systems. This included user authentication, authorization, and privilege management.2. Security & Risk Management: I played a vital role in security and risk management, implementing protocols and procedures to safeguard Mainframe systems.3. Mainframe Performance & Capacity Management (PCM): I took charge of Mainframe performance and capacity management, ensuring optimal system performance, resource utilization, and scalability to meet business demands.4. Global Delivery Framework (GDF) Organization Expert & Trainer: I specialized in the Global Delivery Framework (GDF) organization, offering expertise and training to enhance the efficiency and effectiveness of GDF-related processes and workflows.5. Organization Continuous Improvement SLM Lead: I led initiatives focused on continuous improvement within the organization, driving enhancements in processes, workflows, and overall operational efficiency.My tenure in this role was marked by a dedication to enhancing Mainframe security, performance, and efficiency while contributing to the organization's growth and resilience against security risks.

Armonk, New York, Ny, Us

During my role as a Logical Security Team Leader, I served as the head of the Mainframe Logical Security team, specializing in RACF, ACF2, and TSS. My responsibilities extended to Security & Risk Management within the SRM-IAM TEAM, where I played a crucial role in managing security and risk related to Identity and Access Management.As an Expert Dispatcher and Trainer from November 2012 to December 2013, I provided training and expertise in optimizing dispatching processes.I also held the position of GDF Organization Expert & Trainer, where I specialized in the Global Delivery Framework (GDF) organization, delivering training and expertise to enhance process efficiency.Additionally, I led continuous improvement initiatives as the Organization Continuous Improvement SLM Lead, driving enhancements in processes and workflows.In the realm of compliance, I served as the GDF Process & Assessment Compliance Focal, ensuring adherence to GDF processes and assessments. I also took on the role of Security & Compliance Focal, overseeing management aspects related to security and compliance.Throughout my tenure, I remained committed to advancing logical security, optimizing processes, and promoting compliance, contributing to the overall success and security of the organization.

Armonk, New York, Ny, Us

During my tenure from February 2011 to November 2012, I embarked on a journey from an entry-level position to becoming an Expert Dispatcher. My role was primarily centered around Mainframe Logical Security, focusing on RACF, ACF2, and TSS.I steadily progressed in my responsibilities and expertise during this period, demonstrating a commitment to mastering the intricacies of Mainframe Logical Security and dispatching processes. This experience laid the foundation for my career growth and development in subsequent roles within the organization.

Chicago, Il, Us

Accomplishments: "Leadership, Operations Management, and Sales Excellence"In my previous role, I oversaw up to 120 employees, excelling in task delegation and follow-up for seamless execution of local-level duties and corporate directives. I provided daily oversight for sales strategies, ensuring precise metrics compliance. I specialized in cost expenditure analysis, profit and loss management, and managed transitions during seasonal projects and product flow changes, consistently achieving annual sales volumes exceeding $24.5 million.• Front-End Metrics Transformation: Utilized my prior sales experience to promptly improve Front End Metrics, boosting underperforming Key Performance Indicators (KPIs) and decreasing seasonal staff turnover by an impressive 25%. I dedicated time to training staff, fostering team cohesion, and earning their trust and respect through leadership by example.• Elevated Customer Satisfaction: I prioritized delivering top-notch sales floor and front-end experiences, always with a warm smile and an invitation to return. This effort resulted in increased customer satisfaction survey results and positive customer feedback (CSAT).• Recognition and Endorsements: Received accolades from upper management and received positive feedback during corporate tours conducted by District and Regional teams. My contributions significantly improved operational efficiency and staff morale, consistently affirmed by Human Resources.• Incentive Victories: Under my leadership, our store achieved multiple victories in corporate-wide contests, reaching the bonus range in 2010 after multiple years of effort.My career was marked by a commitment to excellence in leadership, operations management, and sales performance, leading to tangible improvements across key performance indicators and corporate recognition for my contributions.

Accomplishment Highlights:- Attained a swift promotion to Management within six months of being hired, specializing in revitalizing under-performing stores in the Central Valley.- Progressed through volume bands and received salary increases four times during my career.- Led high-performing teams, instilling a winning mindset and encouraging continuous learning.- Prioritized exceptional customer experiences, treating each interaction as a crucial first impression.- Consistently exceeded annual sales volumes, with sales reaching over $1.5 million.Notable Awards and Recognitions:- Received the prestigious "Leaders Club Award" in 2005 and 2008, recognizing the top 100 Managers nationwide based on sales/profit gains and key performance indicators. Achieved rankings of 28th and 59th, respectively, out of 4500 RadioShack stores.Revenue Growth and Sales Excellence:- Doubled revenue in the first year of managing my initial store, resulting in a remarkable increase of $350,000.- Earned over 50 District Level Awards for consistently surpassing sales metrics.Strategic Contributions:- Spearheaded Jumpstart Projects, orchestrating training plans and optimizing product layouts for under-performing stores.- Contributed valuable feedback and cost-saving suggestions that were adopted by the corporate, including the PPD Airtime Synchronization Application Process for customers' wireless phones.Customer Engagement and Growth:- Enhanced customer counts by creating and maintaining an engaging, interactive, customer-centric environment.My career was marked by rapid advancement, exceptional sales performance, and valuable contributions to corporate initiatives, resulting in significant revenue growth and customer engagement.