• Complete orders at a small date night sushi and ramen restaurant for over 130 customers daily satisfying customer needs.• Provided seamless customer service by managing multiple tables simultaneously, taking orders, promptly delivering food and beverages ensuring a memorable dining experience for guest.• Developed extensive knowledge of locally sourced ingredients to accurately answer customers questions.• Processed different financial transactions on POS system.

• Resolved customers inquiries, issues, and complaints efficiently, ensuring a positive experience and customer retention for Delaware County Community College. • Effectively managed high call volumes, handling multiple inquires simultaneously while maintaining call quality and resolution times.• Utilized critical thinking skills to identify and resolve customer issues promptly, resulting in reduced escalations and increased first-call resolution.• Collaborated effectively with team members to share best practices, improve overall team performance, and ensure a cohesive and supportive work environment.