Adam Hamid Email and Phone Number

August 27, 2015

Machine Condition Monitoring

- Supervising maintenance teams assigned for maintenance and repair works of all types of CATERPILLAR machines and Generator sets in accordance with manufacturer recommendations. - Coordinate with manufacturer to solve customers’ problems (Application). SIMS / SIRS/ PSP/PIP- Analyze outstanding failures and communicate with the manufacturer to conduct solutions. - Report warranty problems in coordination with the technical department to communicate with manufacturer to obtain the best product improvement.- Promote different repair options & Preventive Maintenance Agreements and CSAs in general. - Coordinate with the different teams to achieve the KPI’s (Productivity, Labour utilization, REDO , Service DCAL , RPI processes, Job completion dates, PIPs and Sales targets assigned to the different service sections. - I organized training for customers and SUTRAC teams of Senior Service Engineers as per the training development policy. - Part of my job was to ensure proper staffing levels as well as ensuring that their training requirements are met. Certification of service skills levels.