Fill in for regular teachers as needed ensuring continuous learning opportunities for students. • Follow lesson plans provided by teaching staff. If no plans were left, supplement the curriculum with alternative educational activities to engage and stimulate learning for students. • Student supervision and classroom management to maintain discipline, encourage participation, and minimize distractions.• Leave reports for teaching staff that include attendance, lesson plan progress, disciplinary actions, and positive developments along with feedback and notes from the day(s). • Assist with non-classroom duties when assigned such as bus, lunch, or recess duty.

Manage client relationships and drive sales growth. As the main point of contact for clients, I am responsible for understanding their needs, cross selling P3’s services, and ensuring client satisfaction. • Nurture relationships with existing clients, acting as their trusted advisor and primary contact within P3. Proactively engage with clients to understand their business goals, identify opportunities for collaboration, and address any concerns or issues that arise to building strong relationships and retention.• Actively seek new business opportunities by identifying and prospecting potential clients. This involves researching target industries, attending networking events, making calls, and leveraging my professional network to generate leads. • Responsible for managing contracts and agreements with clients. This includes negotiating terms and conditions, ensuring compliance with legal and regulatory requirements, and coordinating with internal stakeholders to finalize agreements. I am also responsible for renewing contracts and maintaining accurate records of client interactions and contract details.

Deliver exceptional member experiences by nurturing relationships and customizing financial packages.• Completed member needs assessments to set members up for financial success.• Cross-sell complementary credit union products and services; checking and savings accounts, credit cards, personal loan and line of credit, home equity loans and lines of credit, and auto loans to enhancing members' financial well-being. • Provide comprehensive documentation for credit and loan origination, closing, and disbursement.

Developed and enhanced training programs by implementing strategies for continuous improvement. • Conducted engaging training sessions, both virtually and face-to-face, while providing individual and group coaching to facilitate skill development. • Advised business leaders on program impacts and effectiveness to address knowledge gaps and promote career development. • Led team members in their professional growth through onboarding, training, feedback, and mentorship.• Evaluated and updated program content, design, and communication tools to optimize effectiveness. • Assisted in project management and curriculum implementation. • Designed and delivered a comprehensive onboarding program for new employees.

Guided team success by managing the hiring, onboarding, scheduling, and continuous coaching and feedback of team members. • Coached and provided feedback to individuals and teams, enabling them to exceed sales goals.• Implemented action plans and sales strategies resulting in successful cross sales of financial products.• Managed workflow across multiple locations, ensuring seamless operations. • Developed effective strategies and communications to foster employee engagement. • Cultivated relationships across different business units to meet customer needs.

Led team members in their professional growth through hiring, onboarding, training, and mentorship. • Managed workflow across multiple locations, ensuring seamless operations. • Developed effective strategies and communications to foster employee engagement. • Cultivated relationships across different business units to meet customer needs. • Coached and provided feedback to individuals and teams, enabling them to achieve sales goals.• Promoted to Service Manager• Cross-sold financial products and services; checking and savings accounts, credit cards, personal loan and line of credit, home equity loans and lines of credit, auto loan, small business credit cards, small business loans.

Delivered outstanding service to customers to support their financial success, including sales, service, and financial consulting. • Cultivated relationships across different business units to meet customer needs. • Cross-sold financial products and services; checking and savings accounts, credit cards, personal loan and line of credit, home equity loans and lines of credit, auto loan, small business credit cards, small business loans, growing customer overall bank relationship and financial success.