Adam Hecht Email and Phone Number
Adam Hecht work email
- Valid
Adam Hecht personal email
I'm an empathetic and experienced customer support manager with 5+ years managing a support team, overseeing and onboarding BPO contractor organizations, and executing and maintaining Zendesk admin functions across multiple channels. I have a knack for optimizing self service with the use of AI and building out knowledge bases. I’m also fluent in customer support metrics reporting and analysis.
Stride
View- Website:
- stridehealth.com
- Employees:
- 43
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Member Experience ManagerStride Apr 2023 - PresentSan Francisco Bay Area
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Member Experience LeadStride Feb 2021 - Apr 2023San Francisco Bay Area-Manage and lead team of associates-Lead onboarding and training for 25+ person contractor team of licensed agents-Work with Member Experience Director to make decisions around staffing, budget, and long term goals-Manage and build out the team's AI and machine learning self service tool, Solvvy-Work to develop chat as a new channel for our team of agents
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Member Experience AssociateStride Aug 2019 - Feb 2021San Francisco Bay Area
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Server And Events CaptainSoho House & Co Apr 2017 - May 2019Greater New York City AreaAs a Server Captain I managed teams in regular service which included morning coworking space setups and evening dining/club service. I was also certified as a House Trainer which entailed on boarding new hires through all steps of the process. Additionally as an Events Captain I was responsible for the setup, execution, and breakdown of large and small scale private events.
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Guitarist/Guitar TeacherSelf-Employed May 2010 - Apr 2019New York, New YorkI’m an experienced guitarist and private guitar instructor. Guitar has been a passion of mine for over 15 years. I teach lessons as a means to share my creative passion in addition to the work I do in hospitality!
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Server CaptainCloud Catering & Events Feb 2013 - May 2017I was an Events Server Captain at the Nasdaq Market site in Times Square. I additionally captained various events for the Central Park Conservancy, the New York Public Library, and weddings in The Hamptons. -
Server CaptainThomas Preti Events To Savor Feb 2013 - May 2017New York, New YorkEvents Server Captain responsible for the set up, service, and breakdown of large scale 500+ person events. I led events at Manhattan’s Radio City Music Hall, Gotham Hall, and the Metropolitan Museum Of Art. As well managed and delegated responsibilities amongst the service staff. -
ServerDream Downtown Hotel Nov 2011 - Feb 2013New York, New YorkServer at the Dream Downtown for their Steakhouse concept as well as outdoor poolside. Responsible for captaining high volume dinners, facilitating wine service, and coordinating service with support staff
Adam Hecht Skills
Adam Hecht Education Details
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Psychology
Frequently Asked Questions about Adam Hecht
What company does Adam Hecht work for?
Adam Hecht works for Stride
What is Adam Hecht's role at the current company?
Adam Hecht's current role is Member Experience Manager at Stride.
What is Adam Hecht's email address?
Adam Hecht's email address is ad****@****lth.com
What schools did Adam Hecht attend?
Adam Hecht attended Syracuse University.
What skills is Adam Hecht known for?
Adam Hecht has skills like Hospitality Industry, Client Services, Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Event Planning, Management, Microsoft Word, Hospitality, Micros, Music.
Who are Adam Hecht's colleagues?
Adam Hecht's colleagues are Gene Dalusong, Michel Li, Lucas Teixeira Carletti, Alyson Yu, Cpa, Johenny Then, Karen Kolb, Shailu S.
Not the Adam Hecht you were looking for?
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Adam Hecht
New York City Metropolitan Area1gmail.com -
Adam Hecht
Highland Park, Il3hechtschondorf.com, hechtseidman.com, yahoo.com13 +131281XXXXX
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2skywest.com, siu.edu -
Adam Hecht
New York City Metropolitan Area -
Adam Hecht
New York City Metropolitan Area5gmail.com, hotmail.com, yahoo.com, stevens.edu, pershing.com3 +173269XXXXX
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