Responsible for leading teams implementing revenue cycle solutions in a regional healthcare setting specializing in charge master and charge integrity functions

Assisted with the testing, build, and implementation of Revenue Cycle Systems at multiple sites for a Fortune 500 healthcare corporationWorked directly with clients to ensure optimization of patient access systems in a Medhost Financials and Cerner Clinical environmentProvided training on Medhost patient access systems as well as registration functions in FirstNet and PowerChart

Work directly with business partners to develop software solutions that meet customer needs in a constantly evolving environment.Oversee and contribute in development and automation of SQL extracts from an Oracle data warehouse to in-house and third party financial systems.Oversee and contribute in development of software to perform patient accounting system conversions from multiple HIS platforms to a single corporate HIS.Implement and maintain third party financial applications which integrate with corporate patient accounting system.Work directly with business partners to streamline the support, development, and implementation of financial applications.Work directly with business partners to develop solutions to automate repetitive tasks to increase resource efficiency.Translate customer requirements into functional IT requirements documentation.Effectively manage project workflows on the IT Revenue Cycle team.Provide bi-weekly status reports to customers on projects, and work with customers to rapidly align work performed in order to adjust to constantly shifting customer needs.Engage multiple teams within IT to assist in the troubleshooting of complex issues spanning across multiple systems.

Used classroom instruction and technology projects to provide high school students with a solid foundation needed to build a career in technology.Acted as a Technology Integration Specialist in which my role was to provide teachers training on implementing technology in the classroom.Prepared high school seniors for CompTIA A+ certification.

Provide after hour and emergency support for ISP offering dial-up and satelitte internet services to customers in rural Southwestern VA, and Eastern KY.