Adam Hoad Email & Phone Number

• Viewing candidates CV’s on Reed, contacting them via the telephone and carrying out a ‘ Screening’ procedure, if successful inviting them along for an interview.
• Upon arrival for the candidate’s I issued them with an English/ Math’s test, which upon completion I graded.
• Weekly training slots are assigned by the client and once candidates have completed their onsite induction, it is my responsibility to assign them with a training slot.
• Hiring candidates to become POC (Point of contact) on the warehouse floor and being their point of contact if there are issues / concerns regarding staff and responding to these with immediate effect.
• Being responsible for the onsite telephone and taking calls from the POC and staff regarding sickness/lateness and reporting this to the onsite security team and client.
• Emailing client on a daily basis for updates on all staff performances and addressing poor performance with the staff and issuing file notes to all staff that have failed to meet the client’s requirements.

Basildon

• Booking deliveries of stock into the in house computer system -ACCESS.
• Invoicing of stock
• Carrying out daily Cycle Count (ongoing stock take) and inputting the stock figures taken onto the company’s in house computer system – ACCESS and notifying the purchasing department of any unaccounted for stock and.
• Reviewing daily ‘Pick List’ and checking stock was correct and accounted for.
• Ensuring that all stock was within the correct location and ensuring that the warehouse floor was kept clear of health and safety hazards (packaging etc.).
• Liaising with waste recycling companies.

Chelmsford, United Kingdom

• Taking customer orders over the telephone and also via the company’s website.
• Processing customer orders through the company’s in house computer system.
• Liaising with the purchasing department for purchase orders to cover the goods ordered by the customer.
• Dealing with all enquires and complaints via both telephone and e-mail.
• Issuing customer refunds via PayPal, Amazon and Google check out.
• Editing the company’s web site with new products and changing prices for trade customers.

Basildon

• Being responsible for the day to day running of the warehouse in managers absence.
• Picking and packing mobile phones and accessories.
• Arranging courier collections and tracking goods, as and when required.
• Inputting the daily royal mail figure’s onto the Company’s in house computer system.
• Arranging and holding weekly team meetings to discuss the ‘teams’ performance for the previous week, setting weekly goals for each individual and the team as a whole, discussing any staff issues/concerns and resolving.
• Allocating work to members of the warehouse team on a daily basis and making sure each deadline is met in the correct timescale.

Btec National Diploma, Public Services, Pass

Mathematics, English, ,Science, Art, Gnvq Lesuire And Tourism,Religiouseducation, 5 A-C Grades And Pass For Gnvq