Supporting our UK and Nordics, DACH, Spain, APAC and Revolent markets with their client and supplier contract processes.Managing a team of five Contract Admin’s who support our UK and Nordics, France, DACH and Italy contract markets.Responsible for ensuring my team performs at a high standard and meets Contract Admin expectations. Managing holiday requests and sickness. Lead for New Starter Training, implementing a new training programme for all new starters… Show more Supporting our UK and Nordics, DACH, Spain, APAC and Revolent markets with their client and supplier contract processes.Managing a team of five Contract Admin’s who support our UK and Nordics, France, DACH and Italy contract markets.Responsible for ensuring my team performs at a high standard and meets Contract Admin expectations. Managing holiday requests and sickness. Lead for New Starter Training, implementing a new training programme for all new starters. Lead on a new sales focused project, carrying out feedback sessions across UK and Nordics and, running training sessions for consultants on Contract Admin processes.Ensure KPI targets are met by my team.Support in running internal up skill training, including training material updates and new market training. Effectively build relationships with central services (back office) and sales teams to ensure we are all aligned with the companies values and objectives. Setting specific individual career plans for my team and, running two-weekly catch ups to ensure they are comfortable in their approach to achieving these objectives. Show less

Carrying out the sending and receiving of contracts for non perm teams, mainly for the UK and Nordic teams.Ensuring that all country compliance requirements are met. This includes process compliance and country documentation compliance. Onboarding all project placements in a timely manner, allowing contractors and suppliers to submit timesheets. Reviewing client and, our terms of business to ensure correct requirements are reflected in supplier agreements… Show more Carrying out the sending and receiving of contracts for non perm teams, mainly for the UK and Nordic teams.Ensuring that all country compliance requirements are met. This includes process compliance and country documentation compliance. Onboarding all project placements in a timely manner, allowing contractors and suppliers to submit timesheets. Reviewing client and, our terms of business to ensure correct requirements are reflected in supplier agreements. Carrying out credit and refill processes for projects that have invoicing or pay updates/amendments. Displaying effective time management skills to carry workload, including email queries via a ticket system, onboarding projects and handling any change requests on placement records. Show less

Following company policy and safeguarding procedures for candidate clearance.Creating candidate CV’s.Posting web adverts for upcoming positions. Using Excel to create charts and tables for weekly figures.Conducting Pre-Registration phone calls before candidate interview.Attending events such as University Open Days.Volunteering to attend the TES SEN Show in 2019 and the Autism Show 2019.Recruiting candidates such as teachers, teaching… Show more Following company policy and safeguarding procedures for candidate clearance.Creating candidate CV’s.Posting web adverts for upcoming positions. Using Excel to create charts and tables for weekly figures.Conducting Pre-Registration phone calls before candidate interview.Attending events such as University Open Days.Volunteering to attend the TES SEN Show in 2019 and the Autism Show 2019.Recruiting candidates such as teachers, teaching assistants and cover supervisors. Sourcing relevant CVs, contacting candidates to arrange registration appointments and interviewing them for roles. Arranging suited candidates to place in day to day placements when required too. Providing first class service to both clients and candidates. Show less

Key holder very early into starting the role. Updating targets and figures for the store.Cash handling responsibilities such as till and safe checks along with banking.Opening the store ready for the business day. Food safety and preparation.Timing and Organisation for opening and closing the store.Hygiene and cleaning standards to meet for compliance cases.Delivery duties.

Ushering duties including screen cleaning, age checks, deep clean tasks and customer service. Retail (Concessions) duties such as food hygiene, temperature checks, selling the best deal training for food and tickets and deep cleaning tasks. Delivery duties, taking responsibility for paperwork and counts and signing for stock. Virtual customer service on many different social media platforms such as Facebook and Twitter. Sending emails distinguishing between… Show more Ushering duties including screen cleaning, age checks, deep clean tasks and customer service. Retail (Concessions) duties such as food hygiene, temperature checks, selling the best deal training for food and tickets and deep cleaning tasks. Delivery duties, taking responsibility for paperwork and counts and signing for stock. Virtual customer service on many different social media platforms such as Facebook and Twitter. Sending emails distinguishing between business emails and customer service emails. Networking with other Empire sites to solve customer concerns. Fast pace responses on twitter in order to fix customer concerns or interact with positive feedback. Show less

Attention to detail when carrying out high value product counts in stockroom.Listening to stockroom manager to understand how to make use of space for seasonal periods.Arranging cages to provide easy access for colleagues when picking customer orders.Complete day to day product counts to keep stock amounts accurate.Time Keeping/ punctuality displayed when coming to work, starting at 4am some days.Observe customer behaviour to help give the best service… Show more Attention to detail when carrying out high value product counts in stockroom.Listening to stockroom manager to understand how to make use of space for seasonal periods.Arranging cages to provide easy access for colleagues when picking customer orders.Complete day to day product counts to keep stock amounts accurate.Time Keeping/ punctuality displayed when coming to work, starting at 4am some days.Observe customer behaviour to help give the best service possible.Support colleagues when other shop floor section gets busy. ( scheduled to be working in the warehouse, but will use initiative to help support the shop floor) Show less

Maintained Very Small Work Documents so that changes were logged in detail.Working Cooperatively with colleagues to maintain and extract amounts of details and information for change reports. Managed Minor Enhancement requests and kept detailed logs of the different stages. Responsible for creating Work Product Review Templates for colleagues to review changes after completion.Peer Reviewing others work to main quality all round.

Regularly attended problem calls to discuss incidents.Raised Proactive Problems when engineers requested.Recording Root Cause Analysis documents for log history.Effectively recorded problems in excel spreadsheet.Undertook the 5 Why approach to accomplish tasks.

Coaching new Graduates through their on boarding process.Managed floor communications with updates and announcements.Developing Networks with Higher management staff and colleagues.Responsible for room bookings and meeting agenda’s.Organising security process to manage risk for visiting colleagues and new starters.Regularly attending facilities meetings for the RDC (Regional Delivery Centre).Maintained and took responsibility for a Marketing Pack… Show more Coaching new Graduates through their on boarding process.Managed floor communications with updates and announcements.Developing Networks with Higher management staff and colleagues.Responsible for room bookings and meeting agenda’s.Organising security process to manage risk for visiting colleagues and new starters.Regularly attending facilities meetings for the RDC (Regional Delivery Centre).Maintained and took responsibility for a Marketing Pack for the centre.Support Graduates and Apprentices throughout the first few weeks of their roles. Facilitate senior leader’s meetings and manage agenda. Show less

High Quality 1 to 1 Customer Service. Sales Skills.Customer repairs on Cycles and Automobiles.Stock Rotation and Management.Minor Leadership Responsibilities.Cleaning Duties.Delivery Duties.Maintaining Shop Floor Standards.