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Adam James is listed as Systems Trainer at InTele Training, a company with 11 employees, based in Adelaide, South Australia, Australia. AeroLeads shows a matched LinkedIn profile for Adam James.
Adam James previously worked as Systems Trainer at Barry Nilsson and Professional Year Facilitator at Performance Education. Adam James holds Bachelor Of Arts (B.A.), International Relations And Affairs from Flinders University.
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Over the past 15 years I have developed my facilitation, learning & development and management skills through a number of different roles in a number of different industries. I have vast experience conducting training needs analysis, developing training material, one on one and group facilitation as well as managing teams and the learning and development needs of entire centres as well as training experience in the VET sector, and software implementation among trades based businesses I have been a volunteer through the Australian Government’s AVID program working in a country called Swaziland (now Eswatini). There I designed, developed and implemented a 3 module training program designed at increasing the rural woman artisan’s business acumen. I also worked with 2 local trainers to develop their skills and allow the training to continue once I left. It was a challenging, eye-opening and ultimately rewarding experience which I feel both made me grow as a person, and as a Learning and Development professional.I am a life long learner always looking to improve myself and am seeking new and exciting opportunities now I am back in Australia. I have completed a Cert IV TAE as well as a Diploma of Business and a Diploma of Leadership and Management. My industry experience, coupled with my life experience and my passion for learning and development, leading teams and training makes me an ideal candidate for numerous roles within the professional training, learning & development and management fields.
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A career timeline built from the work history available for this profile.
Australia
A combination of face to face and remote training specialising in phone systems such as Cisco, Avaya and Mitel, as well training on Microsoft 365 products such as Sharepoint, Teams and One drive. Also responsible for training a number of bespoke Contact Centre solutions for various clients
Brisbane, Queensland, Australia
Hired on contract to design, develop and facilitate inhouse training material for BN's Document Management System (iManage) and various other software such as pdfDocs, Excel and PowerPoint.
Adelaide, South Australia, Australia
Facilitating the Professional Year Program involves working with newly graduated overseas students from the IT and Accounting sector to give them a solid grounding in Australian workplace culture. The role also includes a major focus on creating resumes, cover letters and interview skills
Adelaide, Australia
Facilitating the Professional Year Program involes working with newly graduated overseas students from the IT, Accounting and Engineering sector to give them a solid grounding in Australian workplace culture. The role also includes training and assessing a Cert IV in Business which is embedded into the program
Australia
Working with business owners in a Zoom environment across trades such as Electrical, Plumbing, Building, Painting, and Landscaping to ensure a smooth implementation of their business into using ASCORA Job management software
Melbourne, Australia
Trainer of Certificate IV in Business Trainer of Certificate II in Business as part of the VCAL program
Melbourne/Sydney
Conducted various duties as part of the 120-day plan project, a continuous improvement project for the Department of Health’s My Aged Care initiative. Duties includedo Liaising with the Department of Health and outsourcing vendor to lead a data migration project as part of the 120-day plano Data analysis to assist with the redesigning of KPI dashboardso.
Malkerns, Swaziland
- Designed, developed and implemented a 3 module training package entitled THE GOSPEL OF GONE RURAL which focused on staff engagement, business principles and coaching for managers- 438 rural women artisans trained along with 30 staff members- Conducted comprehensive Training Needs Analysis interviewing over 50 Rural women artisans and completed a final.
Box Hill
- Learning and Development Stream Lead for Phase 2 of My Aged Care Contract which was part of 260-million-dollar Federal Government restructure of Aged Care implemented by the Department of Social Services in partnership with Health Direct Australia and Stellar BPO- Designed, Developed and Facilitated the 16-day induction program for My Aged Care Contract.
Adelaide, Australia
- Managed the Learning and Development Function of the Telstra contract which included a team of 6 trainers- Liaised with Telstra to redevelop the Stellar Induction for the Telstra contract which saw 4 days removed from the program at a saving of approximately $15000 per Induction group- Developed a new reporting tool in partnership with the IT department.
Adelaide, Australia
- Facilitation and delivery of Nationally Accredited Qualifications including:* Frontline Management Cert IV (BSB40807) * Certificate II in Business (BSB20107)* Certificate III in Business (BSB30110)* Certificate III in Business Administration (BSB30407)-Development of Training Materials and lesson plans - Mentoring of students in regards to Career goals.
King William St Call Centre
- Team Leader of 10-21 staff at any one time, involving assessing and developing performance and workload to ensure individual, team and site KPI’s are met- Conducting weekly team meetings and daily coaching sessions with staff- Developed a weekly team report to add transparency to performance goals for all staff- Won individual TEAM LEADER OF THE MONTH.
King William St
- Led Bank SA’s training function and oversaw the transition from Internet Banking helpdesk to Lost and Stolen Cards Centre- Designed, developed and implemented the 5-day Induction program for Lost and Stolen Cards- Developed numerous GAP training materials for various skills executed by the BankSA Call Centre- Led a number of training workshops in St.
Other employees you can reach at intele.com.au. View company contacts for 11 employees →
Kathryn Leoni
Colleague at Intele TrainingGreater Hobart Area, Australia
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VB
Vivienne Brandso
Colleague at Intele TrainingCanterbury, New Zealand, New Zealand
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JC
Jess Cornwall
Colleague at Intele TrainingQueensland, Australia, Australia
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LM
Leanne Masson
Colleague at Intele TrainingAuckland, Auckland, New Zealand, New Zealand
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JK
Jenny Kiggins
Colleague at Intele TrainingBanora Point, New South Wales, Australia, Australia
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Upgraded to TAE40110 in 2013
Quick answers generated from the profile data available on this page.
Adam James works for InTele Training.
Adam James is listed as Systems Trainer at InTele Training.
Adam James is based in Adelaide, South Australia, Australia while working with InTele Training.
Adam James has worked for Intele Training, Barry Nilsson, Performance Education, Navitas, and Tradiepad.
Adam James's colleagues at InTele Training include Kathryn Leoni, Vivienne Brandso, Jess Cornwall, Leanne Masson, and Jenny Kiggins.
You can use AeroLeads to view verified contact signals for Adam James at InTele Training, including work email, phone, and LinkedIn data when available.
Adam James holds Bachelor Of Arts (B.A.), International Relations And Affairs from Flinders University.
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