Reporting to the Store Manager, I assist in all daily operations and store profitability. I strive to meet and exceed business goals and objectives by providing exemplary customer service, motivating and training staff, enforcing policies and standard operating procedures, managing inventory and conducting successful merchandising along with promotional activities. Using ShipStation I print order details, pull stock from the floor to fulfill orders, ensure inventory counts, and send product to shipping. I conduct daily stock takes to ensure inventory numbers are accurately reflected. As new shipments come in, packing slips and shipments are verified and rectified. I open and count all inventory to receive it in the system using StitchLabs software. All products are inspected visually before being placed on the floor. I am efficient with the Shopify point of sale software as well as Celerant.

Reporting to the Campground owners, I assist with general labour and special projects as required. These include seasonal cleanups (raking, wood chipping), cottage construction (using a variety of tools, painting), as well as landscaping and repairs (building docks, constructing rock retaining walls). The projects are task oriented and require operating new equipment. I work both independently and as part of a small team.

Working in a fast-paced environment, I balanced running my business with my full time job. I have meticulous attention to detail and maintained open communication with clients to ensure their needs and objectives were realized. I provided accurate estimates, organized and tracked expenditures and revenues, and recorded all time spent on each project. Illustration and graphic design services were rendered for a wide range of clients, including Algonquin College, Teamsters Canada, Canadian Labour Board, Film4View, The Weed Yorker, Pine Haven Cottages and Campground, Pure Dance Ottawa, Horde Games, Lokus Clothing, Vitamine and Mobile Masher.

Reporting to the Assistant Manager and Store Manager, I provided excellent customer service, managed overstock, as well as labeled and faced store product. I was also responsible for several repetitive tasks, including maintenance and general upkeep.

Over three years at the Museum I worked on two major contracts: logo design and booklet design.Reporting to the Executive Director, I designed the organization's logo for the Board of Director's approval. Several concepts were prepared and willingly adapted as required. I have continued to consult with the Museum team regarding branding guidelines and usage. Reporting to an ad-hoc committee, I designed a 26 page booklet in Adobe InDesign and created 12 custom illustrations. The project scope was flexible and it evolved over its lifetime. I researched the historical context for each illustration and worked with committee members to ensure cohesion with goals and objectives. 500 copies of the booklet were printed and distributed.

As an intern, I worked on a team to produce traditional print media communications, as well as layouts and typesettings for a number of clients. Projects ranged from website design and government workbooks, to promotional posters and voice-over work.

As a graphic designer, I worked on a team to develop the company's online presence, and to produce a variety of promotional materials and package designs for various clients. I was also responsible for recruiting new clients to the company.