Adam Joy Ndidi Email & Phone Number

Lagos Mainland, Lagos State, Nigeria

As a Customer Service Representative in the financial sector, responsibilities include:Providing guidance to customers regarding account upgrades and various Know Your Customer (KYC) procedures.Resolving erroneous transactions directed to incorrect bank accounts with precision and efficiency.Addressing instances of fraudulent transactions, both incoming and outgoing, to safeguard customer accounts and maintain the integrity of financial transactions.Offering… Show more As a Customer Service Representative in the financial sector, responsibilities include:Providing guidance to customers regarding account upgrades and various Know Your Customer (KYC) procedures.Resolving erroneous transactions directed to incorrect bank accounts with precision and efficiency.Addressing instances of fraudulent transactions, both incoming and outgoing, to safeguard customer accounts and maintain the integrity of financial transactions.Offering comprehensive assistance to customers regarding the functionality of the bank's mobile application, delivering detailed information and updates on company policies and services through inbound calls. Show less

Nigeria

Oyo State,Ogbomosho

Handling emails, phone calls, and other social platforms to ensure timely responses and effective communication.Scheduling and managing calendars, setting up appointments, and organizing meetings to improve time management.Maintaining and updating databases, spreadsheets, and documents, ensuring accuracy and confidentiality.Performing online research to gather information, prepare reports, and support decision-making processes.Providing assistance to clients or… Show more Handling emails, phone calls, and other social platforms to ensure timely responses and effective communication.Scheduling and managing calendars, setting up appointments, and organizing meetings to improve time management.Maintaining and updating databases, spreadsheets, and documents, ensuring accuracy and confidentiality.Performing online research to gather information, prepare reports, and support decision-making processes.Providing assistance to clients or customers via email, chat, or phone, addressing inquiries, and resolving issues. Show less

Lagos

Answering callslistening to customers needs and solution to itselling the products to customersDo a follow-up with customers