Senior Associate Quality Assurance Lead
Las Vegas, Nevada, United States
• Created Quality Assurance plans that outlined the amount of work the team would be doing through all development phases of the project to key stakeholders, the points of contact for the Quality Assurance team, and the expectations for both the Quality Assurance and Development teams to reach 80% fixed rate for all reported bugs.• Led the test team through all phases of the project by focusing on team expectations that includes three to five bugs entered a week at the minimum, five regressions per hour, a two percent invalid rate for each tester, and how to use TestRail and Monday.com effectively.• Coordinated morale meetings for the test team in difficult times to keep engagement high amongst the team.• Conducted 1-on-1 meetings with direct reports to inform them of their current performance at quarterly and annual reviews in order to prepare them for success in the next step of their careers.• Emailed daily and weekly reports to the supervisor, Quality Assurance Director, Producer, and Developers about projects and task progress from the Beta phase to the Submission phase of the project.• Developed a direct report as a second in command in order to handle all important meetings, project workings, and special requests in case of Quality Assurance Lead’s absence.