Key Account Management - Managed over 200+ associates for clients within the technology industry.- Developed and implemented global strategies to win more business and solve problems.- Oversaw PO/cost/renewal management.- Negotiated agreements and pricing.- Collaborated with recruiters to enhance performance.- Model structure planning and execution.- Collaborating with regional and global.Business Development- Executed RFI/RFP/RFQ and managed deadlines for tech clients.- Conducted cold-calling for potential business within the tech sector.- Handled inquiries from prospective tech clients.- Identified and developed potential future key accounts in the technology industry.

Sales Support- Executed RFI/RFP/RFQ and managed deadlines for tech clients.- Maintained and updated sales systems.- Collaborated with BU and BD colleagues to win business.- Identified and developed potential clients within the technology sector.Account Management- Coordinated global operations for tech clients.- Managed agreements and pricing negotiations.- Planned proposals and transformed solutions models.- Achieved operational excellence and identified key accounts.- Supported team coordination across various functions.Project Management- Supported project design, delivery, and consolidation for - wins in the tech industry.- Coordinated among BD, recruitment, and payroll for alignment.- Provided training for new and existing colleagues.

- Gelato production (primary gelato, secondary gelato products).- Ingredients, and inventory stocking.- Products quality check.- Nuts roasting.- Supervised others and provided training to new employees.

Set up, operate, and tend equipment that cooks, mixes, blends, and processes ingredients in the manufactory of gelato products, according to formulas of the recipe.

Gelato products (gelato sticks, gelato mini cones, gelato cannoli, gelato rochers etc.) making through filling the mode, blast freezer using, dipping sauce, and decorating.

- Greeted customers and provided excellent friendly service.- Operated POS cash register.- Assisted team members when necessary in handling cash, customer interaction and conflict resolution.- Promptly and empathetically handled customer complaints. - Maintained high standards of customer service during high-volume and fast paced operations. - Served as a key holder, responsibly opening and closing stores.