Adam Knutson Email & Phone Number

Carrollton, Tx, Us

Hermiston, Oregon, Us

Sales Manager

Puyallup, Wa, Us

Answered telephones in a busy office setting, generating leads, as well as juggling a steady flow of customers coming into the store. Handled customer complaints/concerns regarding services offered, often solving the issue/concern, or quickly and efficiently searching for resources necessary to solve said issue/concern.

Trained associates, associate scheduling, performed register overrides, coached associates for improvement, performed end of day tasks while closing down the store, verifying store funds, counting down tils, and ensuring cashiers tils were correct. All while meeting or exceeding company standards.

Seattle, Wa, Us

Worked on a special team in which we handled escalated situations, as well as did necessary research, then contacted customers who had contacted us regarding problems with no result, to solve the issue and ensure customer loyalty.

Associate scheduling, conducting interviews, training, held daily store meetings, planned for community events/holidays/other events, performed audits on daily/weekly/monthly reports, sold hunting/fishing licenses, daily store tours, loss prevention/asset protection. Worked as the Assistant over the Front End, Hardlines, and Grocery/Fresh areas.

Supervised 7 hourly associates, scanned outs on daily basis, performed "pick lists" to ensure on hand accuracy, improving in-stock percentage, planned for events, making sure the correct product is out at the correct time. Provided associates with daily tasks, following up to ensure completion of tasks, ordered product for features, studying last years sales, as well as markup.

Assisted in stocking and rotating of product, as well as customer service, closed down department, facing all product.

General

General Studies