- Responsible for daily operational success of the Disruption Management team, directly supporting first and middle mile problem solving for the entire NA fulfillment network. - Direct management of over 40 Amazon Associates with a mandate to ensure their professional growth and development.- Developed and piloted a white-glove mechanism to rapidly recover over $75MM in dwelling vendor freight in advance of Prime day.

Responsible for daily interface with Royal Saudi Naval Force counterparts, focusing on modernizing aviation assets, supporting processes, and communication data link architecture through Foreign Military Sales (FMS) cases valued at $1.27B.• Brokered stakeholder discussion and accelerated development of Letter of Request and Letter of Offer and Acceptance for an additional $1.6B in new business for the United States Government.• Traveled in-country to facilitate information exchange, on-site program support, and logistics management for FMS case stakeholders. • Articulated project timelines, planned objectives, and proposed solutions with executive level customers at Navy Headquarters, Riyadh.

Improved the quality and enforced the standardization of maintenance for three MH-60S aircraft, associated support equipment, and tooling. Actively managed 39 individual Naval Aviation Maintenance Program (NAMP) programs, developing strategic objectives and milestones to lead teams and deliver results on annual inspections and evaluations.• Increased squadron sortie completion rate to 98%.• Managed programs scored an above-fleet average 93.6% on command evaluation.• Systematically improved 2 inherited “Off-Track” programs to “On-Track” through aggressive program auditing implementation.• Developed 9 new Quality Assurance Representatives to improve maintenance department efficiency.

Responsible for advance planning and development of the master flight schedule, supporting execution of 1400 mishap-free flight hours and generation of mission critical readiness for 23 aircrew personnel. Position required continuous review of Operational processes to areas of potential efficiency gain or cost savings, and interface with other departments to facilitate effective asset rotation and maintenance.• Developed a squadron-first aircrew equity tool, enabling the operations and training departments to maximize flight time and reduce variability among qualified watch-standers.• Equity tool resulted in 50% reduction in standard deviation for average flight hour/aircrew.• Lobbied for and executed scheduling for quarterly flight hour allotment increase of 20%, working cross-functionally with maintenance and safety departments.

Manager of the NATOPS Program at a fast-paced, dynamic Navy squadron. Responsible for procedural standardization and policy compliance for all squadron personnel, as well as the Crew Resource Management program, designed to improve mission effectiveness through dissemination of Best Practices and optimization of risk management. Daily tracking of Safety Department initiatives required.• Utilized cloud-based databases to actively manage flight records and certifications for 75 accounts.• Collaborated with Safety Department Head in review of flight safety manual to ensure compliance. • Achieved top marks upon evaluation from Fleet inspection team in 2015, earning an “Outstanding” rating in all five critical focus areas.

Ensured qualification obtainment for deploying aircrews and provided quality assurance through verification of submitted flight records, ensuring accurate readiness reporting under Naval Aviation Readiness Integrated Improvement Program. Maintained comprehensive operational documentation.• Implemented a flight hour projection and analytics tool, allowing for the accurate accounting of over 2,500 flight hours and $1.3M in fuel expenditures - A needed solution for Operations teams. • Created and maintained documentation for 103 individual SHARP software aircrew profiles daily.

Supervised seven sailors in the performance of scheduled and unscheduled maintenance on over 50 unique pieces of flight equipment for 116 squadron aircrew and 12 MH-60R aircraft. Rapidly improved the branch to “On-Track” in three months time through deliberate auditing and follow-up.

Primarily responsible for individual training and progression through the Navy’s undergraduate and advanced flight training syllabus. Exposure and practice in dealing with complex situations and management of multiple-tasks simultaneously.• Obtained Pilot Qualified in Model – MH-60R• Earned military equivalent of Private Pilot Certificate, Commercial Pilot Cert., and Instrument Rating.