Coordinating with the company President to manage shop activities, work flow, and client experience. Leading service calls for tuning and maintenance in renowned concert halls, educational institutions, and local churches. Providing education and training to apprentice technicians. Conservation minded restoration of complex and severely damaged instrument actions to showroom condition. Testing of shop reconditioned components, and ensuring that the shop is kept in a neat and orderly fashion.

Pipe organ technician with emphasis on building client data base and growing Austin Organs service division.

Sprinkler pipe fitting apprentice assisting licensed technicians with piping layout, installation, and repairs. Installed dry pipe fire suppression system in attic of 30 unit apartment building, and executed precision installation of side wall and pendant sprinkler heads.

Managed end to end client experience in console rebuilding from design layout through rewiring and refinishing to final installation. Excelled at equal temperament tuning from both the console and chamber perspective, and all aspects of field maintenance, specializing in cipher silencing and repair. Prepared job cost and labor hour analysis used in future pricing, and trained technicians in safe and service friendly wiring practice.