• Led a team of operations coordinators in their daily tasks including tracking, customer interactions, and long term growth• Provided customized reports to individual accounts on cost analysis and forecasting to provide ideal transportation solutions• Created personalized quarterly presentations to provide collaborative transportation management services

• Optimized and routed an average of 50-60 shipments per day for the most efficient transportation costs, routes, and carbon footprint• Increased gross margin $75% in a 2-year period for primary accounts• Improved transportation planning and service levels by increasing on-time pick-up from 87% to 98%

• Sold $8,048 of tax software training programs in 14 weeks• Ranked #3 of first-year software sales interns in overall sales• Increased dollars per call from $2 to $21 from May to August• Established new sales skills through proper use of a sales cycle, forecasting, and pipeline management• Enhanced lead generating skills by cold calling and qualifying leads