• Taught Culinary and General Business courses including Cost Controls, Menu by Management, Capstone, Small Business Plans, Accounting, Marketing, Finance, Management, Communications • Restaurant Manager for student run on-site restaurant (part of class curriculum) course too• Created all class room material including tests and class projects and integrated real world experiences to classroom learning• Oversee all operations related to the school’s fine dining training restaurant… Show more • Taught Culinary and General Business courses including Cost Controls, Menu by Management, Capstone, Small Business Plans, Accounting, Marketing, Finance, Management, Communications • Restaurant Manager for student run on-site restaurant (part of class curriculum) course too• Created all class room material including tests and class projects and integrated real world experiences to classroom learning• Oversee all operations related to the school’s fine dining training restaurant (Opus Too)• Storeroom Manager responsible for ordering and coordinating food for cooking classes Show less

• Led a team of 350 employees (200 Servers, 140 Service Assistant, 70-90 Hosts, 5 Assistant Managers for restaurant located in Paris Hotel• Coach and train team including food and alcohol education, sales/selling techniques, hospitality techniques and customer service; Also conduct seminars focusing on steps of service • Ensured that projected weekly, monthly, and quarterly sales goals are met for profitability and viability of restaurant• Maintained inventory of individual cost… Show more • Led a team of 350 employees (200 Servers, 140 Service Assistant, 70-90 Hosts, 5 Assistant Managers for restaurant located in Paris Hotel• Coach and train team including food and alcohol education, sales/selling techniques, hospitality techniques and customer service; Also conduct seminars focusing on steps of service • Ensured that projected weekly, monthly, and quarterly sales goals are met for profitability and viability of restaurant• Maintained inventory of individual cost structures including, labor, food, beer/wine/liquor, supplies, and miscellaneous items• Conducted daily staff meetings to educate staff on specials, wines, history of food, promotions, concerns, team-work, and following policies• Facilitated weekly management meetings to review previous weeks’ activities and P&L report Show less

•• Led a team of over 90 employees (Assistant General Manager, Restaurant Manager, Bar Supervisor and Executive Chef) • Ensured sales goals were met in order that the restaurant remains profitable and viable• Conducted daily staff meetings to educate staff on specials, wines, history of food, promotions, concerns, teamwork, customer service and policies and procedures• Processed and submitted payroll • Develop, foster and maintain working relationships with all vendors… Show more •• Led a team of over 90 employees (Assistant General Manager, Restaurant Manager, Bar Supervisor and Executive Chef) • Ensured sales goals were met in order that the restaurant remains profitable and viable• Conducted daily staff meetings to educate staff on specials, wines, history of food, promotions, concerns, teamwork, customer service and policies and procedures• Processed and submitted payroll • Develop, foster and maintain working relationships with all vendors, landlords, and surveyors Show less

• Managed 27 restaurant locations, each consisting of approximately 100 team members • Conducted food safety and customer service training; Developed train-the-trainer team• Responded to all inquiries from health, fire and food inspectors• Ensured that projected weekly, monthly, and quarterly sales goals are met in order that the restaurant remains profitable and viable• Responsible for individual cost structures including, labor, food, beer/wine/liquor and a variety of… Show more • Managed 27 restaurant locations, each consisting of approximately 100 team members • Conducted food safety and customer service training; Developed train-the-trainer team• Responded to all inquiries from health, fire and food inspectors• Ensured that projected weekly, monthly, and quarterly sales goals are met in order that the restaurant remains profitable and viable• Responsible for individual cost structures including, labor, food, beer/wine/liquor and a variety of supplies• Facilitated weekly management meetings to review previous weeks’ activities and P&L report Show less

• Initially hired as a Security Advisor and was promoted to Marketing Manager after a month• Managed marketing activities/efforts increasing sales including utilizing social media, revising all advertisements (radio, print, store promotions and major magazine publications)• Successfully launched new location by developing all in-house promotions, children’s menu, comment cards, social media pages, advertising and media placement • Established training team for front and back of the… Show more • Initially hired as a Security Advisor and was promoted to Marketing Manager after a month• Managed marketing activities/efforts increasing sales including utilizing social media, revising all advertisements (radio, print, store promotions and major magazine publications)• Successfully launched new location by developing all in-house promotions, children’s menu, comment cards, social media pages, advertising and media placement • Established training team for front and back of the house as well as purchasing operations• Cultivated strong relationships with vendors and advertisers which lowered marketing costs and increased sales Show less

•Consistently ranked number one in all sales categories, increasing guest check averages and sales•Selected by management to train new and current employees to strengthen sales staff•Demonstrated strong product knowledge for the ability to up sell all products

•Trained front and back staff in operations and service, receiving multiple promotions as well as assuming additional scope of responsibility; hired and scheduled staff •Conducted weekly inventory to effectively manage inventory turns and purchasing to align costs with profitability goals