I am an experienced Senior Director with a detailed understanding of the software-as-a-service (SaaS) and technology industries. I help companies grow by developing and implementing robust and deliverable go-to-market and revenue-focused strategies. To achieve this, I create strong operational foundations by developing high-performing teams, and the optimisation of processes, tooling and data. Throughout my career, I've partnered with international, matrixed SaaS and technology businesses to implement revenue operations and sales processes that drive topline growth. My expertise extends beyond sales, encompassing finance, budgeting, and P&L management, consistently achieving positive EBITDA performance. This diverse skillset allows me to contribute meaningfully across various functions and ensure holistic business success.Strategic Business Partner: My keen eye for commercial opportunities played a pivotal role in supporting the founders and overseeing the successful acquisition of WooRank by Bridgeline Digital. I further leveraged my expertise to integrate WooRank seamlessly into Bridgeline's operational structure, driving post-acquisition growth.Team Excellence Architect: Recognized for my leadership and ability to inspire, I built and led high-performing remote teams across various functions, fostering a thriving culture. My efforts resulted in a remarkable 20% increase in staff retention (from 70% to 90%) and an impressive Employee Net Promoter Score of 42. Revenue Operations Transformation Champion: Collaborating closely with sales leadership, I leveraged data-driven insights to optimize the entire revenue cycle, leading to a 20% boost in uptime and productivity. I spearheaded the development and implementation of a new marketing and CRM tech stack, further streamlining sales operations. Data-Empowered Decision Maker: My passion for data and analytics enabled me to streamline strategic planning and decision-making, saving the company a valuable 3 months per year. By providing actionable business insights based on operational performance and market trends, I ensured robust market planning and effective business measurement.Efficiency Expert: Through collaborative efforts, I drove a 15% reduction in customer churn by optimizing customer lifecycle processes and communication strategies. I championed operational efficiency across all core functions, including product, sales, marketing, customer success, and finance.