• Served a wide array of clients from project conceptualization to generation of multi-media designs for company branding, posters, apparel, etc., as well as video production, print consulting and marketing• Synthesized insight from client with event theme and requirements to provide exceptional customer service while working in exciting, high pressure, and deadline oriented environments• Communicated effectively, organized music and equipment, demonstrated personal flexibility to work as the primary audio-visual designer, on a team, or under supervision

Responsibilities Including Program Advisor for Campus Activities Duties• Supervised and mentored 4 professional staff and 80+ student employees, developed leadership style focused on empathic listening to unify efforts and enhance relationships• Optimized departmental contract process, solicited quotes, authored documents, evaluated bids, recommended action, and enhanced vendor, partner, and stakeholder relationships throughout communication, negotiation, and contract process for services, events, and talent• Built collaborative partnerships across campus, coordinated teammates to provide campus programs designed to build community, foster engagement, and boost student persistence• Coordinated oversight, planning, and spending approval of over $600,000 in annual student fee, operational, employment, and capital budgets and facilitated budget planning and analysis to prioritize spending, allocation, savings, and revenue generation• Developed positive departmental dynamics through oversight of interview, selection, and hiring of professional staff, student employees, volunteers, and organization members• Administered campus scheduling database and reservation platform including user access oversight, processing functions, and development and analysis of usage report data to guide space and service allocation for internal and external constituents• Collaborated on creation of modernized student organization chartering process to firmly protect students’ first amendment rights and increase inclusive access to resources• Initiated redefinition of campus life engagement through primary coordination and oversight of all engagement initiatives and departmental reorganization, provided support for Greek Life team and Greek Week coordinator, and broadened scope of departmental involvement efforts• Served as the department liaison for contracting, led and served on bid and RFP teams, provided procurement guidance to administrative assistant in requisition and payment

• Enhanced customer services and partnership with IT and procurement departments through management of all phases of extensive technology renovation project in key Student Union Building spaces leading to increased usage requests for departmental facilities• Implemented process improvements in oversight of production and technology team and management of all AV equipment for numerous events across campus while collaborating with other event management, building crew, student and professional partners• Contributed strategic support in advisement of the Student Activities Board though planning of multiple events from large scale concerts and comedians, interactive attractions, movies, and DIY events to serve the student body with diverse entertainment• Championed inclusion, community, and school pride as advisor of Homecoming Committee• Prioritized student, talent, staff, and equipment safety through creation and review of risk management matrices evaluating five risk types and security planning guides• Created and managed a student design, marketing, and website development team with responsibility for all department marketing communications including large format printing, video production, and copy writing

• Participated on Student Union Building and Center for Student Involvement leadership team• Transitioned conferences and events responsibilities from neighboring department to the SUB office while implementing process efficiencies to match industry standards• Provided on-call support to client events and assisted with day-of event logistics• Served as primary client contact for contract revision, execution, and payment• Assisted clients with planning of events and collaborated with campus partners tocoordinate services including venue logistics, food service, and police presence

• Utilized Adobe Creative Suite to create mechanical files for in-store, newspaper, Facebook, and FSI print marketing materials in accordance with print specifications and project time lines for an international client• Prepared product and lifestyle photos for layouts, retouching requests, and use in final artwork

• Supervised technology/production teams and managed all AV equipment for numerous events in multiple venues across campus while collaborating with other event management, building crew, student and professional partners to continually implement process improvements• Developed cost-effective strategic technological solutions for unique projects encompassing large scale outdoor concerts and events requiring multiple location setups using live video feeds and interpreted contract agreements ensuring all obligations were met• Assessed Media, Production and Technology Intern responsibilities to create three separate internship positions, wrote job descriptions, and was instrumental in the interview, hire, and training of new employees• Initiated end to end process improvement plans for equipment expansion and staffing proposals, evaluated cost to benefit ratios within an annual budget, made major equipment purchases and increased marketable services for continued additional revenue generation

• Acted as Lead Audio Engineer in operating Front of House and Monitors using professional grade equipment in executing all elements of live sound production and recording• Developed a variety of multi-media designs including studio and field-based video production, sound mixing and graphic design consisting of posters, digital ads, banners, and apparel items for organizations and major campus event promotions such as Homecoming, Greek Week, multiple concert series, etc.• Managed the scheduling, maintenance, purchasing and organization of all Student Union Building technical equipment inventory and provided trouble shooting for all events and student and professional teams

• Assisted in all aspects of load in, build, and strike of national level acts using strong communication skills in a team setting to execute individual duties as they related to a common goal• Demonstrated problem solving skills and technical knowledge through a diligent workingattitude in fast-paced and high-stress applications

‣Acted as a graphic design assistant for T-shirt and advertising design along with typesetting and general customer communication‣Created daily delivery schedule, organized orders and personally interacted with multiple clients‣Served as office assistant for filing and organization of product andaccount information

• Served as an assistant camp director managing events, campers, and campus on a skeleton crew for the first two years of a camp that has now quadrupled in size• Acted as lead technology director encompassing full venue and event setup and multiple daily sessions while working with entertainers and speakers• Developed, prepared, constructed, and opperated programming for the week long camp• Lead a small group of teens through weekly activities as a camp counselor

• Provided design work, meeting multiple client’s deadlines and creative/budgetary needs • Assisted with printing and bindery along with front counter customer service