Adam Mitchell Email & Phone Number

United States

• Evaluates new State legislation for the Medicaid, Commercial and Exchange lines of business, comprehending their impact to the PBM.• Presents new legislation to and efficiently works with impacted Business Areas to implement process improvements, often within tight timelines, showcasing exceptional organizational skills and unwavering dedication to compliance.• Facilitates cross-departmental collaboration, guiding Business Areas/Business Owners through new process implementation.• Provides informed client Account Team support, analyzing complex issues and offering regulatory-aligned resolutions with professional acumen.• Project manages all running implementations to ensure completion and adherence by the new legislations effective date.

Detroit, Michigan, United States

• Prepared, organized, compiled, and hosted department presentation for contractual Market Compliance Oversight Committee (“MCOC”) quarterly meetings.• Supervised and guided new hire onboarding and training, providing hands on assistance and fostering team cohesion.• Drove the resolution of all Corrective Action Plans (“CAPs”), showcasing strong leadership and initiative while reducing compliance risks.• Implemented and conducted comprehensive monitoring reviews in high-risk areas, for the Michigan and Illinois Medicaid divisions identifying vulnerabilities for enhanced compliance and ensuring alignment with regulatory standards.• Led Health Services Advisory Group (“HSAG”) audit remediation workgroups, addressing challenges from Administrative Reviews and Readiness Reviews in multiple years.

Detroit, Michigan

Detroit, Michigan

Grosse Pointe Farms, Michigan

• Delivered exemplary customer service, offering swift, precise, and personable assistance to address inquiries spanning insurance availability, eligibility, coverage details, policy adjustments, transfers, claims submission, and billing inquiries.

Greater Detroit Area

• Individually audited 72+ conventional loans daily for the nation’s largest online retail mortgage lender complying with state and federal guidelines. • Worked in a group of 10+ other Capital Markets interns to promote Quicken Loans culture within the work place, and to raise awareness of company culture and to reward those embracing those ideals. • Participated in 4+ optional financial “well-being” classes conducted by guest speakers on behalf of the company to raise financial knowledge and awareness. • An active member at all offered company-provided workshops on Microsoft Office software resulting in becoming a more efficient Team Member.

Detroit

• Managed a project team of 6+ within HR to obtain information on incoming hires and transposed their information to massive, occasionally 500+, “new hire data” spreadsheets on Excel for weekly transfer/new hire orientations. • Worked with 2-3 other members of the Global Training Team to co-run “tech training”, relaying start up technology information to new hires resulting in more efficient team members that could impact the company from day one. • Recorded all 10+ Microsoft Office classes conducted by the Global Training Team, edited them using iMovie software, and made them accessible via website for all Team Members to watch on their own time allowing more options for employees.