Mortgage Assistant
CurrentI worked at Virgin Money as a mortgage assistant, I would speak to our customer everyday with quires and also if they wanted to switch to a new mortgage deal or if they were looking to do some additional borrowing, I would speak with new or existing customer as well as buy to let customer on a day-to-day basis. I absolutely love working for Virgin Money as it has been a huge achievement in my life, speaking to different customers every day is great and providing them with great customer service.I had never worked for a bank or had any financial background so it was huge jump working for Virgin Money but give me a new start and was great to learn how to the banking system. It was amazing for me to work for a company like Virgin Money who is all about looking after the customer, Virgin Money’s slogan is ‘Making you happier about money’ I believe this is so a bold and amazing statement and Virgin definitely do make their customer happier about money. It was amazing speaking with different customer every day and making them feel better about money and letting them know that their bank cares about them if they have anything going on we would see if we could support them in anyway.