**Inside Acquisition Representative at Thryv**Currently serving as an Inside Acquisition Advisor Representative for Thryv, a leading business management software provider. I spearhead lead generation efforts, cultivate relationships with prospective clients, and expertly navigate the sales cycle to drive new business. I utilize in-depth knowledge of Thryv's product offerings to identify optimal solutions for client needs. I collaborate cross-functionally to ensure a seamless onboarding experience for new customers and consistently exceed sales quotas. I demonstrate strong analytical skills in evaluating market trends and leverage insights for targeted outreach. I am dedicated to fostering client trust and achieving revenue growth for the company.

As an Ecommerce consultant, I help businesses make the most of their online presence. Whether it’s improving their website design, optimizing their digital marketing, or enhancing the customer experience, my goal is to help my clients increase sales and grow their business in the online marketplace.My services include website design and development, digital marketing, search engine optimization, social media management, customer experience optimization, and more.

Owner & Operator – Custom Embroidery Hat Business GODFATHERHATS (Etsy)Successfully launched and managed a thriving custom embroidery hat business on Etsy, overseeing every aspect of operations from design to fulfillment.Key Responsibilities and Achievements: • Design: Created unique, on-trend custom embroidery designs tailored to customer preferences, leveraging creativity and attention to detail. • E-Commerce Management: Operated and optimized the Etsy shop, ensuring seamless user experiences and maintaining a high customer satisfaction rating. • Marketing: Developed and executed marketing strategies, including social media campaigns and SEO optimization, to drive traffic and increase sales. • Sales and Fulfillment: Managed inventory, processed orders, and ensured timely delivery, maintaining a consistent 5-star customer rating. • Customer Service: Delivered exceptional support by responding promptly to inquiries, resolving issues, and building strong relationships with customers.Demonstrated entrepreneurial spirit, creative problem-solving, and business acumen while growing a small business in a competitive online marketplace.

E-Commerce and Digital Marketing SpecialistExperienced in managing online marketplaces, product listings, and digital advertising strategies to drive sales and brand visibility.Key Responsibilities and Expertise: • Oversee all online marketplaces, including Amazon, ensuring accurate and compelling product listings for optimal performance. • Manage and optimize advertising platforms, including Amazon Ads, Google Ads, and social media campaigns, to maximize ROI. • Strategize and execute promotions on TravelChair.com, driving sales through exclusive deals and seasonal campaigns. • Collaborate with big-box retailers and vendors to enhance brand presence and promote TravelChair products effectively. • Optimize e-commerce platforms with up-to-date digital assets, SEO-friendly product descriptions, and engaging copy. • Conduct in-depth analysis of Amazon Business strategies and implement data-driven improvements to align with business goals.Proficient in e-commerce optimization, digital marketing, and cross-functional collaboration, with a proven track record of enhancing online sales performance and vendor partnerships.

Club Manager – Anytime FitnessOversaw all daily operations of the gym, ensuring an exceptional member experience and efficient club management.Key Responsibilities and Achievements: • Operations Management: Directed front office operations, addressed member issues, and resolved complaints promptly to uphold high customer satisfaction standards. • Facility Maintenance: Maintained a clean and safe environment by overseeing equipment upkeep, restroom cleanliness, and performing or coordinating necessary repairs. • Membership Growth: Supervised the onboarding process for new members, ensuring smooth integration and engagement while driving consistent membership growth. • Financial Oversight: Managed member financial records, including account updates and billing, ensuring accuracy and efficiency in financial processes. • Team Leadership: Fostered a positive gym culture by leading with professionalism, promoting member retention, and supporting overall club goals.Demonstrated expertise in customer service, facility management, and operational efficiency, contributing to the gym’s growth and reputation for excellence.

Responsible for assisting customers on a daily basis in the station.* Servicing customers with any ticket related inquiries, booking, adjusting, and canceling tickets bothover the phone and in person.* Assisted various trucking companies booking tickets for drivers in remote locations over the phone.* Responsible for cash register, closing the station, daily maintenance of station, janitorial duties, aswell as stocking of snack and refreshment items.

-Took notes on all chapter and executive meetings, responsible for chapter attendance and roster. -Coordinated plans, worked with venue owners, and set-up the method of transportation for 12 socialfunctions with 7 sororities for a 100+ man chapter, per semester - Gained leadership skills by being in charge of 100+ members and managing a $94,000 budget- Responsible for maintaining relationships with Interfraternity Council (IFC) here at the university. - Conducted bi-weekly Executive Council meetings and weekly chapter meetings

Accountable for the cleaning and sanitation of Dormitory rooms, floors, walls, and carpets betweenschool years, daily maintenance of public areas on university grounds,* Room service for visitors during camps/orientation, daily cleaning and maintenance of occupiedrooms.

Responsible for cash register, greeting customers, maintaining the store by stocking, cleaning, andadjusting merchandise on the showroom floor.

Responsible for the supervision of children ages 5-12 daily, lead group activities such as off-site field trips, daily trips to local swimming pool,Addressed behavioral concerns with parents, interacted with senior staff members, also responsible for planning activities within the camp.

*Responsible for professional, fast delivery of food from the restaurant to the customer. *Responsible for sanitation of restaurant utensils as well as kitchen area.

*Made sales daily of merchandise within store *Responsible for stocking of merchandise from the backroom to the show-floor