* Dealing with current clients and calling prospective clients via calls and emails* Providing a high level of Support to the Technical Managing team whilst managing day to day delivery of projects and tasks on the CRM system.* Provide Structure and focus to the team by setting tasks helping us ensure successful outcomes on our projects* Provide managerial reports that analyse the companies performance on a monthly basis* Ensure customer satisfaction throughout course of project* Handling orders by email and checking the orders have the correct prices, discounts, and product numbers.* Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.* Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.* Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.* Making the company's products and services as attractive to potential customers as possible.

* Day to day handling of accounts within my region, collecting payments over the phone via card payment* Updating 'Vienna' the companies database for accounts daily* Providing weekly reports for regional team regarding sales and collections.* Selling electrical and household products to customers that passed the financial criteria* Took a forbearant attitude with customers who were in financial trouble and helped with advice* Delivered a high standard of service to customers to ensure customer satisfaction, build relationships and develop future business opportunities