My work Experience:2018 - 2020 Logitus Sp. z o.o. - Business Customer Assistant and Sales RepresentativeTasks: - reach out to customer leads through work in the field - managing client relationships through all phases of the sales cycle - drafting contracts and overseeing all purchase agreements - writing and submitting periodical reports based on sales - assisting customers with complaints or inquiries related to products, services, or purchases - achieving monthly margin sales target2017 - 2018 BALTIQA DAY SPA - SPA TherapistTasks: - delivering a variety of SPA services (body treatments, massages, facials) - maintaining SPA equipment and inventory of cosmetics - acknowledging and responding to relevant customer queries, needs and expectations - keeping documentation and maintaining clients files - suggesting and promoting retail products or additional services2015 - 2017 International Youth Meeting Center (MCSM)Tasks: - dealing with bookings using CHART and portals such as Trivago, Booking, HRS, Expedia - seting up conference rooms with necessary multimedia equipment - answering and forwarding telephone calls and emails - completing procedures when guests arrive and leave - preparing invoices and taking payments - preparing calculations and contracts for companies using MS Office - organising and storing paperwork, documents and computer - helping quests with any special requests - such as storing valuables in the hotel safe or luggage area, ordering taxis