Adam Oppermann Email & Phone Number

Garner, Ia

Assists in the planning, organization, and controlling Stellar Industries’ product lines from conceptual stages through product life cycles to optimize profit and meet marketing, financial, and corporate growth objectives.

Continued my responsibilities as manager of customer services and also worked with agriculture companies to adopt AGDATA's services as part of a marketing plan I created and executed. I also helped customers with marketing materials, guides, and training for their staff to ensure a successful implementation while looking for other business opportunities.-Created and executed a marketing strategy which led to significant growth for one of our services-Reduced costs by focus on first call resolution, leading to a significant drop in support volume- Net Promoter Score nearly doubled and customer satisfaction with support was at it's highest levels

Mason City, Ia

Oversaw the customer support operations in the Iowa office. My teams supported three of AGDATA's agriculture related services, AgCelerate, Data Dimensions and AgCelerate Small Grains.The support operations consists of customer service representatives, inside sales, and data entry staff.-Increased efficiency by creating a cross functional customer support operation center so team could provide various functions across all services-Combined eight separate data entry processes into one lean process-Created various KPI's, SOP's, and SLA's for these three services for internal and external stakeholders

Mason City, Ia

Oversaw market research projects for our clients, primarily in the animal health and agriculture industry. -Ensured various teams met internal and external deadlines. -Based on the findings I performed statistical analysis and created a report for the client to help them with their business decisions.

Mason City, Ia

During most of my time at PFG I aided clients (HR managers, CFO's, etc) with their employer sponsored retirement plans (primarily 401k and 403b) and helping them keep their plan in gov't compliance (ERISA, DOL, EBSA, etc). Total asset base for my clientele was approximately $400 million in assets. I also obtained my Series 6 and trained fellow CSA's in new government regulations for retirement investments and was an investment contact for emerging markets.

Mason City, Ia And Waterloo, Ia

I helped individuals and businesses protect themselves with Health, Life, Disability, Long Term Care, and Supplemental Insurances. I interned with a financial services firm during my time in college and gained valuable knowledge and sales skills.

Master Of Business Administration (M.B.A.)

Graduated from the University of Northern Iowa's MBA program in May 2019.

Bachelor Of Arts (B.A.), Marketing

Activities and Societies: American Marketing Association, Pi Sigma Epsilon, French Club, Intramural Racquetball, 2005 & 2006 WRS Ironman.

Associate Of Arts (A.A.), General Studies

Activities and Societies: Intramural Basketball General coursework with an emphasis in business classes.