Key Responsibilities:Promoted to manage the new business decision system team after just 3 months, leading a team to identify and deliver multiple strategies to improve the customer-facing application and drive profitability.Collaborated with stakeholders across the business to design requirements and lead the building of decision workflows.Achievements:Successfully launched 2 products in a new market, generating thousands of new, low-risk customers each month. This was achieved ahead of schedule, in part due to my efforts in upskilling and coaching a UAT tester to an analyst role, as well as designing an automated testing solution that saved 20 hours per week.Project managed the integration of an alerting platform in our decision system to improve our reputation with customers. This enabled technical teams to remediate incidents quicker, save on credit bureau costs, and reduce customer complaints.Skills Highlight:Leadership: Demonstrated strong leadership skills by managing a team and leading the delivery of multiple strategies to improve the customer-facing application.Stakeholder Management: Worked effectively with stakeholders across the business to design requirements and lead the building of decision workflows.Project Management: Successfully project managed the integration of an alerting platform in our decision system, showcasing strong project management skills.Coaching & Upskilling: Upskilled and coached a UAT tester to an analyst role, demonstrating my ability to develop talent and build strong teams.

Key Responsibilities:Reported directly to the Chief Strategy Officer, playing a pivotal role in the company’s strategic planning and decision-making process.Led the identification and assessment of optimal locations for deploying our Fibre to the Premises infrastructure.Achievements:Successfully spearheaded projects to transition our decision model to a scalable database, implementing automation in data collection and scoring framework. This initiative drastically reduced the initial location assessment time from 1 week to just 3 hours, accelerating our business rollout speed and fortifying our investor relationships.Formed and chaired the Expansion Committee, fostering collaboration among stakeholders across the business to provide additional support or challenge to selected locations before presenting these proposals at Board meetings.Developed a comprehensive risk assessment framework and collaborated closely with the CFO to prioritise locations that offered financial advantages while balancing operational priorities. This strategic approach directly contributed to achieving the business plan with a 5% reduction in total costs.Skills Highlight:Strategic Planning & Decision Making: Leveraged my strategic planning skills to identify optimal infrastructure deployment locations and make key business decisions.Project Management: Demonstrated strong project management skills by leading successful projects to improve operational efficiency.Stakeholder Management: Chaired the Expansion Committee, effectively managing and collaborating with stakeholders across the business.Risk Assessment: Developed and implemented a comprehensive risk assessment framework, showcasing my ability to identify and mitigate risks.

Key Responsibilities:Quickly grasped and iterated on complex business logic, enabling stakeholders to gain a deeper understanding of their audiences.Identified inefficiencies in marketing reporting processes and implemented solutions to streamline operations.Achievements:Recognised that the Head of Marketing was spending 4 hours at a time creating ‘customer ready’ reports on advertising results for our premium clients. Developed Looker Studio reports and Python notebooks, reducing report generation time to 30 minutes. This removed a significant bottleneck, enabling the business to offer more customers this premium service and generate additional revenue.Led a company-wide project to reduce large BigQuery reporting costs. This was achieved through colleague engagement and training, query optimisation, and cost monitoring practices, resulting in a 30% reduction in costs.Skills Highlight:Business Intelligence: Demonstrated ability to understand and iterate on intricate business logic, enabling stakeholders to better understand their audiences.Process Improvement: Identified and addressed inefficiencies in marketing reporting processes, significantly reducing report generation time and enabling the expansion of a premium service.Project Management: Led a company-wide project to reduce reporting costs, demonstrating strong leadership and project management skills.Stakeholder Engagement: Engaged and trained colleagues in cost reduction strategies, showcasing strong stakeholder engagement and communication skills.

Key Responsibilities & Achievements:Led Covid-19 response, coordinating stakeholders and briefing senior leaders.Devised plans to enhance vaccine uptake, collaborating with NHS teams across the NW.Organised teams to vaccinate hard-to-reach populations, delivering an ambitious strategy.Led RAF Boulmer’s Covid cell, transforming a communal area into a test centre, increasing tests by 400%, and minimising absences from national security operations.Skills Highlight:Leadership: Managed teams and led Covid-19 response strategies.Stakeholder Management: Coordinated with various stakeholders for effective planning.Project Management: Led the transformation of a communal area into a test centre.Risk Management: Managed virus cases and authored risk assessments.

Key Responsibilities & Achievements:Managed and reconciled all transactions in over 100 bank accounts.Worked with the Sales Manager to enhance reporting of weekly transactions, exceeding £10 million across 30 currencies.Designed and implemented process improvements to enhance the sales team’s customer knowledge, enabling quicker and clearer trades.Identified and resolved payment errors by improving integrations between CRM, Treasury, and banks.Skills Highlight:Transaction Management: Managed and reconciled all transactions in over 100 bank accounts.Reporting: Enhanced the quantity and quality of transaction reporting.Process Improvement: Designed and implemented process improvements to enhance customer knowledge and enable quicker trades.Problem Solving: Identified and resolved payment errors by improving system integrations.

Key Responsibilities & Achievements:Enhanced systems and data management, learning SQL and improving Excel skills to adapt the CRM database to business needs.Automated record updates and sales pipelines, leading to a 50% reduction in missed potential clients and a significant increase in revenue.Developed advertising sales KPIs with the CEO using CRM data and Power BI reports, improving budgeting accuracy and providing invaluable insights for revenue forecasting.Researched and implemented necessary changes for GDPR compliance.Skills Highlight:Systems & Data Management: Adapted the CRM database to business needs by learning SQL and improving Excel skills.Automation: Automated record updates and sales pipelines, reducing missed potential clients by 50%.KPI Development: Developed advertising sales KPIs, providing invaluable insights for revenue forecasting.GDPR Compliance: Researched and implemented necessary changes for GDPR compliance.

Starting as a temporary checkout assistant, embarked on a self-driven development journey that ultimately led to the position of Stock Control Manager, successfully supervising a team of nine. Completed a wide range of company training in soft and technical skills, including successful management, leadership, and auditing techniques