Adam Prasch Email & Phone Number

Indianapolis, Indiana, United States

• Managed the product journey for over 300 college graduation product accounts• Built and maintained strong relationships with sales partners to guarantee client success• Coordinated with stakeholders to finalize orders and achieve customer satisfaction• Enhanced the client experience by developing and implementing custom solutions

Indianapolis, Indiana

• Created internal and external reports using Excel to provide customers and executives valuable claim data and to identify trends• Led weekly meetings with upper management to resolve complex high value claims• Authorized claim payments up to $1,000 and claim denials up to $5,000• Communicated directly with clients via phone email correspondence daily

Itasca, Il

• Processed an average of 50 claims per week while exceeding department goals• Collaborated with claimants, carriers, and insurance companies to process claims quickly and accurately • Used critical thinking skills to solve difficult claim issues and determine the correct course of action

• Coordinated maintenance activities by communicating with staff in order to guarantee a successful outcome

• Maintained a cash register in collaboration with co-workers, while arranging patrons onto bowling lanes in order to guarantee customer satisfaction

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: Indiana University Student Association (IUSA) Congressional Member

Education record