Adam Prasch Email & Phone Number

Indianapolis, Indiana, United States

• Managed the product journey for over 300 college graduation product accounts
• Built and maintained strong relationships with sales partners to guarantee client success
• Coordinated with stakeholders to finalize orders and achieve customer satisfaction
• Enhanced the client experience by developing and implementing custom solutions

Indianapolis, Indiana

• Created internal and external reports using Excel to provide customers and executives valuable claim data and to identify trends
• Led weekly meetings with upper management to resolve complex high value claims
• Authorized claim payments up to $1,000 and claim denials up to $5,000
• Communicated directly with clients via phone email correspondence daily

Itasca, IL

• Processed an average of 50 claims per week while exceeding department goals
• Collaborated with claimants, carriers, and insurance companies to process claims quickly and accurately
• Used critical thinking skills to solve difficult claim issues and determine the correct course of action

• Coordinated maintenance activities by communicating with staff in order to guarantee a successful outcome

• Maintained a cash register in collaboration with co-workers, while arranging patrons onto bowling lanes in order to guarantee customer satisfaction

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: Indiana University Student Association (IUSA) Congressional Member

Education record