I am a well trained and efficient sales and customer service professional with more than 14 years’ experience in customer service and running profitable business operations. I have worked in building materials supply and installation and hospitality. I have sound technical qualifications, comprehensive experience and have developed strong business management skills including staff supervision and direction, pricing, quoting, co-ordinating, scheduling, customer and supplier liaison, planning and budgeting. I have also had many years’ experience supervising, training, coaching and mentoring staff and managing workplace health and safety. I have continuous work history including management roles and excel at developing new strong customer relationships.I have strong computer skills using Microsoft Word, Excel, PowerPoint, Outlook and Internet. Well-developed costing and quoting skills and sound financial understanding and analytical skills. My key strengths are reliability, keen learning ability, strong customer service skills, efficiency and thoroughness. I can work effectively with a broad range of industry stakeholders and communicate well in team environments as well as being able to operate reliably on my own. I have worked with multi-cultural work teams for many years and have successfully managed relationships with colleagues from diverse backgrounds. I have effective, efficient and productive customer service and skills with a flexible and approachable manner. I have a current Working with Children Check and am fully Covid-19 vaccinated.Strong ability to operate creatively and efficiently with flexible and approachable manner · Demonstrated ability at building and servicing customer bases efficiently · Confident and capable in team leading, delegation and management · Effective staff trainer, coach and mentor · Experienced and effective at liaising with stakeholders at all levels · Efficient and productive in goal-orientated team environments · Reliable and able to consistently meet deadlines and handle high pressure work environments while maintaining strong workplace health and safety management · A fast learner showing initiative, flexibility and adaptability in changing circumstances · Effective planning and time management skills · A measured and efficient approach to conflict negotiation and resolution · Many years in positions of trust
