Adam Putnam Email and Phone Number

Supervisor managing a team and supporting all Workers Compensation for Bloomin’ Brands, one of the world’s largest casual dining companies with approximately 77,000-90,000 Team Members and more than 1,450 restaurants throughout 47 states, Guam, and 20 countries.

-Licensed and certified Sr. Claims Adjuster in 8 states (NC, SC, GA, FL, LA, AL, TN, MO) in which claims are being handled. -Analyzes coverage and settles moderately complex claims in one or more of Gallagher Bassett specialty claims areas.-Able to manager the full-life cycle of all assigned claims files.-Analyzes coverage and determines defense obligations-Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies sand action plans-Creates reservation of rights and coverage denial letters.-Negotiates settlements with clients, client attorneys, and Public Adjusters.-Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary.-Prepares reserve and settlement authority requests for client and carrier approval.-May Act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage.-Has a solid understanding of claims processing and the insurance brokerage business.-Has a understanding of the terminology and case law associated with their specialized claims niche/industry.-Handles claims consistent with clients' and corporate policies, procedures and "best practices" and also in accordance with any statutory, regulatory and ethical requirements.-Incumbents at this level should be able to work at full case load capacity.-Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.-Analytical skill necessary to make decision and resolve issues inherent in handling of claims.-Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.

-Proactively develop a new portfolio of clients through cold calling industry leads – Building your empire-Negotiate client and carrier freight rates-Take charge of client service issues through to the point of resolution-Be the liaison between shipper, consignee, and carrier-Build and foster strong relationships all across North America-Be open to coaching and learning while putting in the time and effort to be successful-Entrepreneurial spirit & success driven attitude