With 19 years of extensive experience in the catering industry, including 9 years in management, I am a seasoned and results-driven Retail Catering Manager. Holding a Level 4 food safety qualification and being an SIA (Security Industry Authority) license holder, I am deeply committed to the highest standards of safety and hygiene in food service.My expertise extends beyond catering to encompass soft facilities management, including cleaning and security operations. I have a proven track record of managing and optimizing these services to ensure the cleanliness, safety, and security of establishments.I excel in leadership, with a talent for fostering a motivated and high-performing team. I am dedicated to maintaining the highest standards of quality and presentation while also adapting to industry trends and customer preferences.My commitment to excellence, combined with my extensive catering background, SIA license, and experience in soft facilities management, positions me as a valuable asset for any organization looking to achieve catering success, customer satisfaction, and efficient, well-maintained facilities.