Adam Ritchie Email & Phone Number

Hamilton, On, Ca

Hamilton, Ontario

Lead, coach, manage and develop a high performing and world-class sales team with a focus on business development, professional development, and personal development. Consistently foster the mindset of "freedom to live into your own dream." The end goal is to ensure that all teammates have a development plan and have the freedom to enhance their own learning with full support and guidance.Foster a culture and environment based around learning, development, inclusiveness and making EMCO… Show more Lead, coach, manage and develop a high performing and world-class sales team with a focus on business development, professional development, and personal development. Consistently foster the mindset of "freedom to live into your own dream." The end goal is to ensure that all teammates have a development plan and have the freedom to enhance their own learning with full support and guidance.Foster a culture and environment based around learning, development, inclusiveness and making EMCO an overall fun and exciting place to work. Build strong business to business relationships with customers and vendors fostering new business opportunities for all parties. Create a long-term vendor strategy in relation to our Profit Centre that is based around strategic partnerships to foster organic growth. Forecast and develop a business plan with a focus on leadership, teammates, and customer development. Specifically with the goal of increasing sales and margin opportunities for the business. Develop a procurement strategy for the business that has a focus on strategic inventory and vendor alignment. This involves reviewing the market within our service area and look for growth opportunities, monitoring inventory levels and creating a plan that enhances an on-time inventory, and purchasing through our partnered vendors. Recruit and hire world-class talent for the Profit Centre with a drive to train and develop through our Strategic Development Program. Show less

Hamilton, Ontario

Lead the initiative of opening a new Profit Centre from creating a business plan, sourcing a new facility, managing the construction process, and designing the overall layout of the new location. Responsible for the daily operations of the Profit Centre with roles ranging from customer service, inventory management, accounts payable, and sales management. Leader for team development and recruitment for the Profit Centre. Main focus was to develop and hire world-class leaders… Show more Lead the initiative of opening a new Profit Centre from creating a business plan, sourcing a new facility, managing the construction process, and designing the overall layout of the new location. Responsible for the daily operations of the Profit Centre with roles ranging from customer service, inventory management, accounts payable, and sales management. Leader for team development and recruitment for the Profit Centre. Main focus was to develop and hire world-class leaders invested in building a strong team. Succeeded in developing and implementing sales initiatives to build a strong customer base focused highly on world-class customer service. Show less

Hamilton, Ontario

Enrolled in EMCO’s Sales Development Program where teammates progress through phases in the warehouse, counter sales, inside account management, and outside account management.Provided exceptional customer service with a focus on building relationships throughout the sales process to enhance the clients overall experience promoting repeat business and referrals. Prospected potential or existing customers using various sales methods to discover opportunities which will enhance… Show more Enrolled in EMCO’s Sales Development Program where teammates progress through phases in the warehouse, counter sales, inside account management, and outside account management.Provided exceptional customer service with a focus on building relationships throughout the sales process to enhance the clients overall experience promoting repeat business and referrals. Prospected potential or existing customers using various sales methods to discover opportunities which will enhance sales growth, revenue and margin. Mentored new teammates to help teach corporate procedures, product offering, and the overall sales process assisting their career progress and development is rapid and fluid. Assisted buyer in purchasing for assigned vendors by creating purchase orders for inventory or specially ordered products, reviewing price confirmations, expediting orders if necessary, and anticipating demand for stock products. Show less

Maintained a professional relationship with all customers, greeting them in a kind and courteous manner and addressing concerns which prompts repeat business.Provided efficient service while taking orders, addressing questions about the menu, and delivering food to ensure a positive customer experience. Assisted subordinates in formal training by using shadowing techniques to demonstrate proper customer service which ensures services standards are maintained at all times.Contributed… Show more Maintained a professional relationship with all customers, greeting them in a kind and courteous manner and addressing concerns which prompts repeat business.Provided efficient service while taking orders, addressing questions about the menu, and delivering food to ensure a positive customer experience. Assisted subordinates in formal training by using shadowing techniques to demonstrate proper customer service which ensures services standards are maintained at all times.Contributed to effective team dynamics and efficient service to customers by supporting other servers in the delivery of menus, beverages, and food as needed. Show less

Dispatched to various problems or issues around the region, and utilized problem solving techniques to ensure any concerns were resolved promptly and effectively. Effectively listened to the general public regarding concerns or complaints about public parks, ensuring appropriate processes were followed to resolve any and all issues.Worked within a team of four to maintain the cleanliness and overall appearance of the park to the specifications of a supervisor and local athletic… Show more Dispatched to various problems or issues around the region, and utilized problem solving techniques to ensure any concerns were resolved promptly and effectively. Effectively listened to the general public regarding concerns or complaints about public parks, ensuring appropriate processes were followed to resolve any and all issues.Worked within a team of four to maintain the cleanliness and overall appearance of the park to the specifications of a supervisor and local athletic clubs.Organized daily tasks to keep park maintenance on schedule and on time which ensured goals and expectation of the city were met.Communicated frequently with crew members, lead hand, and supervisor to ensure tasks were completed to schedule and expectations. Show less

Designed a new brochure for the non-profit organization to help increase public awareness and donations.Coordinated meetings between the client and student group members to ensure marketing goals and objectives were being satisfied.Maintained constant communication with the organizers of Start Me Up Niagara, providing regular progress reports on the creation of the brochure to ensure accuracy of information.Conducted a post-project meeting to address any client concerns over the… Show more Designed a new brochure for the non-profit organization to help increase public awareness and donations.Coordinated meetings between the client and student group members to ensure marketing goals and objectives were being satisfied.Maintained constant communication with the organizers of Start Me Up Niagara, providing regular progress reports on the creation of the brochure to ensure accuracy of information.Conducted a post-project meeting to address any client concerns over the brochure and ensure overall client satisfaction. Show less

Conducted research on provincial and national competitions while liaising with appropriate student coordinators to create a comprehensive list of competition options for business students.Established and manage a budget for each conference attended by Brock business students, ensuring the needs of students, clubs, and the Business Students’ Association are met.Responded to general inquires about competitions and conferences in a timely manner which ensures students understand… Show more Conducted research on provincial and national competitions while liaising with appropriate student coordinators to create a comprehensive list of competition options for business students.Established and manage a budget for each conference attended by Brock business students, ensuring the needs of students, clubs, and the Business Students’ Association are met.Responded to general inquires about competitions and conferences in a timely manner which ensures students understand eligibility requirements, expectations, and time commitment.Designated a student coordinator to oversee delegates at competitions and/or conferences, ensuring a constant flow of communication between roles. Ensured appropriate training is provided to each student delegate by tracking student delegations and competition dates, and following up with delegates regarding training components and timelines. Show less

Honours Bachelor Of Business Administration, Business Administration And Management

Activities and Societies: During my studies at Brock University I had the privilege to work with the Business Student Association as their.

Education record

Dale Carnige was a course selected to enhance my early career development. In this course I was able to focus on personal development.