Adam Roe Email & Phone Number

Reston, Virginia, Us

• Lead Operations Engineer responsible for using performance evaluation criteria and technical performance measures to include SolarWinds, Riverbed, and Cisco tools to manage CGOne worldwide network including over 1500 land, sea, and air assets and supporting real world search and rescue, drug interdiction, and national security missions of the US Coast Guard• Provided robust 24/7 tier 3 level support for escalations across the CONUS and OCONUS enterprise to include all SME level escalations for network failures and encryption equipment faults• Spearheaded system conceptual design and documentation of the design concepts as the USCG Network modernized and adapted to current trends taking into consideration the unique mission• Translating high level product development strategies into system requirement specifications and works with multi-discipline engineering teams to develop lower level detailed requirements.• Troubleshot/implemented many different protocols and technologies to include OSPF/DMVPN/IAAS/BGP/Satellite/SpaceX/Radio/microwave• Last layer of escalation for issues with commercial providers such as Verizon Business and ATT who were the primary service providers; troubleshot complex issues between provider and USCG border• Maintained multiple state of the art Data Centers as senior network engineer to include Cisco Unified Communications Suite, Nexus Data Center switching, and VMWare solutions

Reston, Va, Us

Lead Engineer on eight person Tier-3 CGCyber Network Management team responsible for USCG NIPR and SIPRNet network operations spread across 250+ fixed sites across the country in additions to dozens of sea and air assets

Us

● Provided Network Engineering support for NSDNet-S and NSDNet-TS networks including 22 geographically separated off-sites offices over EIGRP as part of two-member network team● Administered/Installed/Engineered Cisco environment including such assets as Cisco switches, routers to include Nexus, ASA firewalls ● Engineered and physically deployed three offsites supporting over 100 mission critical NSD employees● Engineered RFK switch upgrade to include overseeing power upgrade; all configuration and diagrams providing NSDNet access for over 200 users● Provided Gems management and Taclane support for 26 Taclane Micros as well as 1Gs● Worked with government customer in equipment ordering and documentation; provided network diagrams as well as IP provisioning ● Provided back-up support on Cisco United Computing System platform

● Provide Tier-3 level support for OIG Network including 32 geographically separated sub offices over DMVP/MPLS mesh as part of 3-member network team● Administered/Installed/Engineered Cisco environment including such assets as Cisco switches, routers to include Nexus, ASA firewalls and security appliances● Assist systems team in administration of Windows Server 2008/2012 suites across two datacenters and one DMZ

Waukee, Iowa, Us

● Provided engineering support for over four thousand Cisco and General Dynamic devices over four enclaves● Assisted with deploying, configuring and troubleshooting various Cisco Routers (3800s, 2800s, 7200s) and Cisco Switches (4000s, 4500s, 3750s, 6500s)● Worked with Telco and remote onsite personnel for new site circuit activations (T1s, T1x2 multilink's and DS3s)● Performed Taclane configuration/software upgrades/maintenance troubleshooting● Provided configuration troubleshooting and upgrade support for Cisco Wan Accelerators (WAE 502s, OE612s and 674s)● Provided 24/7 Tier 3 level escalation and training to enterprise administrators ● Implemented enterprise wide upgrades on multiple enclaves to include VSS upgrades; DMVPN; Red Side Refresh; GDS/Version upgrades on Taclane● Utilized the Service Manager ticketing system to keep track of work logs and to maintain a database for problem resolution● Used network monitoring and bandwidth utilization tools such as Network Node Manager, Riverbed Cascade, WhatsUpGold, in order to isolate network usage and outages

London, Gb

Performed maintenance, monitoring and troubleshooting, for all network related issues within the FBI worldwide secure network infrastructureRemotely configured Cisco routers and switches to include 1706 series, 2800 series, 3620 series, 3725 series, 3825 series, 3845 series, and 7200 seriesPlaced orders for Cisco networking devices and assisted customers with the replacement of malfunctioning network hardware which include routers, switches, modules, power supplies, etcTroubleshot major T1, DS3, OC12 network outages affecting Bureau network integrity with various commercial vendors to include Verizon, Sprint, ATT, etcAssisted both field technicians and users nationally and abroad to isolate and resolve all network related issues encountered

Newport News, Us

Provided customer with training, circuit diagrams and technical drawings to ensure understanding of network operations in support of Reaper/Predator Operations CenterAdministered secure network of 5 servers running Microsoft Server 2003, 64 PCs (Windows XP and Vista), 19 Cisco IP phones and 5 network printers Responded to daily trouble calls from users in relation to ATM network connectivity issues, video switch/matrix adjustments on UAV MPEG2 feed, general Active Directory and email problems. Troubleshot and documented incidents according to local policies

Implemented and maintained key components of several large WAN networks to include voice, video, and data across ATM, SONET, OC3, DS3, and IDNX/Promina connections with various encryption devicesSupported complex Satellite Communications (SATCOM) systems associated with military command and control systems, intelligence systems, and general communicationsInterfaced with service providers, customers, and agencies both at home and international on a daily basis in support of missionShift supervisor; directed daily operations of 3-4 personnel as well as providing technical guidance and training Responsible for the accurate documentation of 400+ circuits as Circuit Actions liaisonRoutinely stood up circuits in NCC from ground up to include fabrication of cables/fiber, configuration of routers/switches/crypto/multiplexers

Operated, monitored and controlled in-garrison and deployed tactical communications systems encompassing LAN/WAN, end to end communications, and circuit switching systemsDeployed 135 days to Bolling Air Force Base in support of Operation Noble Eagle; Administered 75 computer systems and was lead tech on several voice and data circuits critical to the National Command Region (NCR) and homeland defense

Provided secure and non-secure, air to ground, voice, radio, radar data, and internet communications connectivity to forces in a tactical environment performing air control and battlefield managementMaintained proficiency in site preparation, camouflage, concealment, defense, and ability to survive and operate procedures to ensure qualification for worldwide deployment.Deployed for 145 days to Balad AB, Iraq in support Operation Iraqi freedom; Facilitated 99 percent uptime for 50 long-haul/local communications circuits; Reengineered remote radar circuit from Kuwait Airport, installed new trunk and successfully coordinated cutover to improve air picture reliability in southern Iraq

Electronic Systems Technology Associate Of Applied Science

Bachelor Of Science; Electronic Systems Technology Associate Of Applied Science, Information Systems; Internetworking Technology