Lead editor for social media campaign videos, product retail pages

Re-edit interview libraryCreate GFX

Edited NYFW runway show videos for social media and branding

Managed product development and delivery via waterfall and Agile methods throughout project lifecycles.Delivered over 50 on-time masters degree courses per year, coordinating with clients, content development, video production, product team, graphics, quality assurance, engineering teams, and other stakeholders.Conducted sprint management, backlog grooming in Jira, project prioritization and alignment, and delegation. Successfully addressed highly escalated client fixes as a Client Relationship Manager.Acted as interim manager for the Learning Technology team.Appointed as Subject Matter Expert for learning management systems.Initiated a comprehensive documentation strategy and established a new knowledge base.Researched and analyzed tool solutions for the product team.Enhanced client satisfaction through proactive meetings, positively impacting perception of company services.Engineered and executed new workflows, reducing hot fix requests from clients.Developed and delivered documentation, instructions, and training for significant projects and tech tool rollouts.

Built an average of 20 online masters courses per quarter, implementing multimedia on learning management systems.Collaborated with cross-functional teams to create final deliverables.Successfully revamped an inefficient interdepartmental team, resulting in improved on-time deliveries and team morale.Conducted trials and analyzed new workflows and technology adoption for process enhancement.