Adam Ebersole Email & Phone Number

United States

I currently direct project teams in the execution of technology optimization, organizational design initiatives, business processes, financial management, vendor relationships, and strategic modeling for a multinational engineering simulation software company. My responsibilities include creating and implementing operational roadmaps, managing daily workflows, controlling operating budgets, supporting global projects, and utilizing data analytics to identify areas for improvement.During my time here, I have built, developed, and continue to lead a legal operations team that utilizes data and advanced technologies to deliver on strategic priorities for the business. I also provide strategic vision to global teams on executing process optimization and project management initiatives.Having introduced systems engineering thinking into the legal operations skillset, I continue to refine the role of a legal operations team within the organization to support efficiency gains and strategic growth. Additionally, I have been a champion for the selection and adoption of AI technologies and tools to improve operational efficiencies across the organization.

Canonsburgh, Pa

Pittsburgh, Pa

In this role, I led multiple projects simultaneously, planning, designing, and leading business-critical initiatives and process optimization plans for a regional health insurance organization with 40,000 employees. I built and led cross-functional teams for projects with wide scope and impact, including synergy analysis robotic process automation initiatives.Leveraging strong analytical and project management skills, I partnered effectively across the operation to identify and implement significant and sustainable cost savings. I also trained and mentored employees on project management methodologies and process optimization to enhance project outcomes and delivery efficiency.Blending problem-solving expertise with interpersonal and communications skills, I collaborated with management to resolve any issues that arose, enabling on-time, on-budget, and on-scope project delivery. Additionally, I was deeply involved in all the stages of the project operations from requirement gathering to solutions delivery, providing colleagues and teams with the support, tools, and capabilities they needed to achieve successful outcomes.

Pittsburgh, Pa

In this role, I owned accountability for various business operations and project implementation efforts, including managing efforts, assigning tasks, preparing time reporting structure, and reporting to senior management. With my expertise in the field, I effectively coordinated the BPCC engagement with HPO as well as created complex operational guidelines and structures within BPCC.I promptly provided customer journey mapping of a cross-company initiative in a professional manner. I then generated $1M in claims savings by implementing claims projects and managing a team through tracking tools, identification guidelines, and resolution approach. Also, I developed a single source dashboard and metrics while maintaining integrity to individual systems by significantly improving processes to resolve claims errors across multiple functional areas. Another achievement was the implementation of a Rapid Improvement initiative resulting in a BCBSA Medical Record Review Scorecard increase from 0 to 5 points.With strong communication and organization skills, I successfully led and mentored teams on process optimization approaches and strategies focusing on Lean Six Sigma to improve workflow performance. I took pride in motivating and inspiring both internal and external departments to achieve project goals within strict deadlines. I earned recognition for excellent business performance while championing the adoption of Lean Six Sigma methodology and highlighting its positive impact on the organization.

Pittsburgh, Pa

As a Pharmacy Data Analyst, I developed and established a system for reporting and tracking of employee productivity while managing a team and processes. I actively converted, cleaned, analyzed, organized, and documented large data files while generating accurate and detailed monthly and ad-hoc reports.My contributions include implementing a process to track compliance and improve escalated turnaround times utilizing Six Sigma methodology. I also collaborated with outside departments to redesign and develop a system for identifying and reporting as per DPW Pharmacy requirements. Another achievement involved developing a complex GUI MS Access database for collection, analysis, identification, and reporting of Pharmacy Coordination of Benefits.

Pittsburgh, Pa

Working in the Billing Department, I oversaw and managed a Six Sigma Green Belt team in developing an OCR based program focusing on reducing errors and increasing the productivity of the manual data entry process. With keen attention to details, I prepared monthly EOB Review to verify insurance companies as per negotiated rates as well as presented it to top management and placed in the Business Unit review.My responsibilities included managing and maintaining multiple complex MS Access databases used across the Business Unit. I delivered the CPT Price Review, including establishing and updating a monthly database to identify a CPT code priced below the maximum reimbursement value.

Norristown, Pa

As a Billing Coordinator, I supervised a team of professionals to develop and maintain categorized potential websites to be utilized in claims, including coordinating tasks and activities. I effectively developed and managed reporting, resulting in improving productivity among teams and lower bad debt write-offs.Additionally, I provided effective training and coached new employees in billing operations to improve the performance. I also successfully collaborated with teams and departments to analyze and resolve issues, improved collaboration across the organization and decreased the turnaround time. Also, I served as a Member of the Six Sigma Lean Enterprise Quality and Visual Management teams.

Master Of Science - Ms, Systems Engineering

Research Focus: Rural EV Energy Supply

Doctor Of Philosophy - Phd, Systems Engineering (In Progress)

Research Focus: Transportation Electrification

Bachelor Of Science - Bs, Industrial Engineering