Adam Schinker Email & Phone Number

Waukesha County, Wisconsin, United States

Wauwatosa, WI

• Deliver field support to Field Engineers and Directors of Service by assisting with service history reports, tool and parts ordering, and service delivery escalation support.
• Promote timely service to the customer base by optimizing asset teams to the IB across ten regions in order to enhance paging of FEs for service requests.
• Optimize work processes to ensure uniformity across team members by liaising with fellow FSS team members.
• Play a key role in assisting FSS team members in problem solving and task completion as needed.
• Reduced Asset Team defect in Pacific NW region from 30% to less than 5%; leveraged Field Engineer Team Leaders for input; utilized knowledge of field engineer experiences, and physical accounts in their local areas to.
• Decreased de-install cycle time average days to closure from 25.6 to 2.8 days by utilizing weekly reports to ensure the process moved quickly; reached out to Directors of Service for Credit Dates, and handled open.

Dousman, WI

• Ensured a positive customer experience by leading the service department in delivering exceptional service.
• Showcased a 4.5% gain in work order service writing captures in first year, leading to better work order write-up tracking and growth in bicycle and Nordic ski repair sales.
• Charted the successful development of resource scheduling based on number or work orders scheduled, historic sales, and service numbers to better utilize staff in covering operational hours.
• Leveraged and created a work order appointment system allowing “just in time” parts ordering in order to keep stocking costs low while benefiting from dealer B2B terms.
• Streamlined operations by composing the company’s first employee handbook along with standard operating procedures in collaboration with the HR lead.

Fort Mccoy, WI

• Acted as Detachment Milwaukee Assistant Officer in Charge tasked with ensuring that a 54-member unit was administratively and medically ready for mobilization in support of Operation Enduring Freedom (OEF).
• Demonstrated success in ensuring the operational readiness of a 33-member platoon for mobilization in support of OEF while serving as Charlie Company 3rd Platoon Commander.
• Scheduled drills and inspections to ensure an understanding of roles among all Company members as well as assisted three Squad Leaders in training subordinates to prepare for personal qualification boards and.
• Oversaw the completion and turnover of a $35M camp while acting as Quality Control Inspector for Task Force North during mobilization.
• Aligned objectives and bridged communications with civilian contractors, US Army Corps of Engineers, and Task Force North construction liaison to provide clear communication on project status and operations.
• Coordinated the movement of 600+ organic and augmented personnel as well as equipment in the battalion’s table of allowance while acting as Embark Lead Petty Officer.

Brookfield, WI

• Directed service department of six full-time and four part-time service technicians and bicycle assemblers producing 15% of revenue for a perennial $1.7M per year store.
• Spearheaded inventory management in order to meet service department needs and remain within budgeted forecast based on historical data and growth projections.
• Handled recruiting, interviewing, and training of all service department team members to ensure high-quality service at all times.
• Interfaced directly with vendor representatives to schedule training with vendor technical representatives and develop pre-season orders to reduce the cost of goods.
• Pioneered annual bike expo sales efforts by organizing the service department area, coordinating with service technicians from four metro area stores, ensuring staffing at all stations, and delivering an excellent.
• Connected with customers and shared staff experiences by implementing and managing the store’s Facebook and Twitter accounts.

Mequon, WI

• Earned recognition as a $1.5M producer; applied prior experience to develop referral clients as buyers and sellers.
• Maximized success by focusing primarily of buyer’s agency based from referrals.
• Advised selling clients on successful staging practices for showings and open houses.
• Focus marketing practices on the top three effective lead generating areas, avoiding costly niche marketing practices.

Milwaukee, WI

• Trained at-risk youth and young adults in home construction while constructing two homes for first-time home buyers in the Harambee Ombudsman Project serviced neighborhood.
• Selected ideal candidates for the program by collaborating with the program director.
• Assisted members in developing real-world job skills while ensuring completion of HSED or GED programs during time in the program.
• Enabled members to attend appointments and identify resources to improve quality of life.
• Benefited the Harambee Fresh Start Program and members by providing assistance in applying for grants.
• Engaged with the community by participating in other Harambee programs and events.

Waukesha, WI

• Gained recognition as a $1M producer.
• Utilized door-to-door selling, cold-calling prospects, and open houses to generate market.
• Volunteered to host open houses for more seasoned agents, giving more exposure to agency and became a successful method to generate leads as a junior agent.
• Coordinated with lenders, cooperating agents, and title companies to ensure offer packages were complete and ready for closing.

Port Hueneme, CA

• Aided in reopening schools in and around Dili, East Timor by leading a 16-person crew of various professional ratings in the construction of roofing systems for a humanitarian mission.
• Collaborated with sailors from USS Frank Cable supply ship to paint school walls and install chalkboards.
• Headed eight Seabee crews in the construction of 12 Heavy Timber Bunkers while on deployment in support of IFOR-Bosnia.
• United with fellow builder leads and a 60-person crew to construct 32- 44’x104’ berthing units and 5-44’x144’ Tactical Operation Centers.
• Handpicked to train a platoon of Army engineers in the construction of a 44’x104’ berthing unit as part of our turnover of mission.
• Estimated and planned five construction projects (two as lead) to support forward operations and overseas bases while in homeport.