- Connect with all parties involved (clients, freelancers, employees) to ensure projects remain on budget and on schedule.- Respond to client requests, questions and concerns in a timely manner.- Troubleshoot and find solutions to any project issues, working with the New Motto team of web developers, social media managers, videographers and other digital media specialists.- Support projects by setting up and implementing online advertising, social media campaigns, and website updates.- Support business and sales goals by recommending services such as website development, online advertising, social media and promotional video to new and existing clients.

- Maintain constant communication with clients and employees to ensure projects remain on schedule.- Find solutions for and follow up on client concerns and queries.- Advise potential and existing clients on the services offered by New Motto, how they can benefit from them, and close sales. - Provide recommendations for estimates and other business decisions.

- Create MySQL databases on webhosting services such as Bluehost and GoDaddy.- Upload and install Content Management Systems (CMS) to servers, including through File Transfer Protocol (FTP) programs.- Design websites for a number of clients from a variety of different industries using WordPress.- Employ knowledge of CSS, HTML and PHP to customize online content and troubleshoot various issues.

- Modify La Luna Express website using HTML and CSS, ensuring information is accurate, informative and up to date.- Manage and consult on use of social media, utilizing various platforms to engage customers, implement strategy and make clients aware of promotions in order to develop a significant online presence and customer base in Hamilton, ON.- Use of MailChimp to create forms and maintain newsletter campaign.- Perform research and provide content for newsletters on a number of topics including information about the company, health benefits and helping the community.

- Worked with Goal.com’s Content Management System (CMS) to ensure the correct placement of important and accurate information on one of the world’s largest sports websites and trained new employees on using the CMS system.- Collaborated and liaised with website edition chief editors, financial partners and industry experts to quickly verify the authenticity of and post relevant documents.- Dealt with changing deadlines in a fast-paced and often unpredictable environment that required problem solving skills and strong attention to detail.- Delegated extensive workflow through voice and digital communication means to a team of writers and subeditors on a daily basis.- Utilized strong computer skills (MS Outlook, Excel, Word, HTML, etc.) daily and also implemented strategy and promoted content via social media (Facebook, Twitter). - Ensured goals were met and provided constant support in a professional and timely fashion.- Edited, produced and proofread thousands of news articles and opinion pieces that were placed on the website.