Adam Sego Email & Phone Number

Ironclad is the digital contracting platform loved by modern legal teams. From making to managing, we automate every part of contracting, unlocking critical data that propels business forward. Trusted by top brands like Dropbox, Fitbit and Staples, Ironclad is backed by Silicon Valley’s most elite investors.

Indianapolis, Indiana Area

Ideation and launch of the nonprofit organization including mission definition, vision, board fulfillment, marketing and fundraising strategies

Indianapolis, Indiana Area

Understand business needs, goals and objectives to create holistic plan to increase profitability and sustainability; Partner with owner to review current business operations processes and make recommendations to improve efficiency, enhance customer service and reduce company costs; Conduct research and information gathering; Create, implement and manage.

Indianapolis, Indiana

• Consistently exceed sales goals while executing Team Lead duties including coaching peers in sales process and strategic analysis of client accounts, contract approvals and various managerial duties
• Handle various aspects of Client Success utilizing Gainsight and Salesforce Lightning including marketing strategy, pricing, billing, appropriate licensing, and all other customer service needs.
• Developed strong client relationships based on understanding customer needs and exceeding customer expectations to drive revenue through renewals, new advertising, and client retention

Indianapolis, Indiana Area

• Trained, Coached and Developed 11 Client Success Managers to drive adoption of new processes and systems during department reorganization and platform migration overseeing $10M in Revenue
• Assist with strategic planning and implementation of Gainsight implementation, and process improvement
• Develop and implement training strategies to drive adoption and reinforce sales process and strategies.

Indianapolis, Indiana Area

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• Consistently exceed sales goals while executing Team Lead duties including contract approvals, developing and conducting team training, and coaching peers in sales process and marketing strategy
• Handle various aspects of accounts, including marketing strategy, pricing, billing, appropriate licensing, and all other customer service needs utilizing Salesforce software.
• Developed strong client relationships based on understanding customer needs and exceeding customer expectations to drive revenue through renewals, new advertising, and client retention

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• Answer phones, direct calls, and greet walk-in visitors daily
• Receive, review, process, and follow-up on various requests
• Enter data for reports and documents

Operate the Apollo I and II manufacturing lines to produce insulin delivering parenteral devices

Indianapolis, Indiana Area

Implemented full-scale marketing plan with emphasis on social mediaCreate and execute project priority, vision, and goalsDevelop mutually beneficial relationships with businesses, marketers, and artists

• Oversee and manage employee performance
• Maintain and uphold corporate vision and values
• Provide outstanding customer service
• Responsible for end of day cash management

• Provide outstanding customer service
• Maintain a balanced register
• Create individually tailored, hand crafted beverages

Indianapolis

• Provide specialized support and knowledge to retirement services
• Process correction requests for financial transaction
• Process financial transactions including deposits, withdrawals, and transfers
• Process reversals and adjustment requests on multi-million dollar accounts
• Manage Inquiry Tickets in a helpdesk setting
• Responsible for maintaining unit weekly profit and loss report

Indianapolis, Indiana Area

• Data Entry using 10-key for deposits and loan repayments
• Research and placement of unidentified deposits
• Team lead for resolving outstanding suspense account items
• Refund deposits that have not been allocated within a 3 day period
• Communicate with consultants about plans with questionable data

West Lafayette, Indiana

• Operation and trend analysis of demineralization system
• Assist Operation of coal and gas boilers
• Operation of air compressors, turbines, pumps, and ash vacuum system
• Assist in planned and corrective maintenance of boiler plant components

Education record

Education record