Service Manager
Current• Oversee customer service, scheduling, leadership development, conflict management and inventory control procedures• Manage license/certification renewals for all technicians and office staff• Control, direct and execute all necessary tasks and duties to effectively manage the delivery and timely completion of service and contracts• Supervision of the Service and Construction personnel by implementing company policies and establishing procedures to ensure compliance with company… Show more • Oversee customer service, scheduling, leadership development, conflict management and inventory control procedures• Manage license/certification renewals for all technicians and office staff• Control, direct and execute all necessary tasks and duties to effectively manage the delivery and timely completion of service and contracts• Supervision of the Service and Construction personnel by implementing company policies and establishing procedures to ensure compliance with company standards • Log/approve all work and warranties into software programs (Field point, NetSuite, Service Channel, Verisae, Solvone, FM Dashboard, ServiceNow, Razor sync, Peach Tree, QuickBooks, Fixx book, Gilbarco, Oracle-Wayne, and Cherwell. Show less