Adam Simo Email & Phone Number

Dubai

in charge of running and managing the call center dailySet targets for all other call center agents to meet up withSchedule and organize shift patterns for other team members to ensure that customers are never left unattended toUnderstand all organization’s products, services, procedures and guidelines and communicate same to all team membersPrepare forecasts and budgets for the call centerMonitor all calls to ensure that due procedures and quality standards are strictly adhered toFacilitate and organize training session for all agents and participate in recruitment of new call center agentsRecommend and purchase gadgets to enhance job performance at the call centerConduct regular review of all call center agents performance and organize training sessions for under performersSubmit regular reports to management and seek new ideas and strategies to improve performance at the centerKeep up with trends and happenings in the industry and ensuring adherence to industry standardsEnsure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all timesEnsure a safe and harmonious working environment for all other team members and delegate duties to all team members.

Dubai

• Welcomes customers by greeting them; offering them assistance.• Directs customers by escorting them to racks and counters; suggesting items.• Advises customers by providing information on products.• Helps customer make selections by building customer confidence; offering suggestions and opinions.• Documents sale by creating or updating customer profile records.• Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.• Contributes to team effort by accomplishing related results as needed.

Dubai- Ajman

• Supervise the general work of the corresponding section• Responsible for overall section performance• Manage and control the team;• Set corresponding goals and objectives to achieve the ultimate targets• Ensure and achieve the margin levels and net profits• Ensure strict compliance to the Company rules and standards;• Fulfill permanent responsibilities in terms of assets, merchandising personnel finance • Perform other duties as required by Supervisor.

Algeria

Sales representative of company by work mission to francophone / Anglophone African country such as Nigeria , Cameroun, south Africa, Uganda, Kenya…etc based on my French language

Algeria

Selling both new and used cars as well as finance and related product.Selling and promoting Finance, Insurance products and Paint Protection.Demonstrating vehicles to customers, including taking them for drives.Reporting to the vehicle Sales Manager on activities, reviews and analyses.Meeting customers face to face and holding sales discussions with them.Writing up sales contracts.Representing the company at trade exhibitions, events and demonstrations.Negotiating the terms of a sales agreement and closing sales.Following-up in-bound telephone inquiries, walk in prospects and emails inquiries.Arranging appointments via Internet Leads.Preparing car purchase packages.Cold calling up qualified sales prospects.Delivering vehicles to customers.Liaising with the showroom body shop to ensure that vehicle repairs are carried out quickly.

Algeria

Achieve assigned sales targets in order to contribute to the sales volumes / revenues. Develop new markets and customers within the assigned territory to enhance sales volumes/ revenues• To increase sales acquisition in retail banking.• Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service.• Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.• To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.• Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.