Adam Smith Email & Phone Number

Barrie, Ontario, Canada

Vaughan, Ontario

Responsible for providing superior customer service and driving sales and margin in alignment with the financial plan of the retail store. Primary responsibilities include controlling and monitoring overall store expenses, and ensuring that all corporate financial and merchandising standards are maintained and enforced. The ASM also oversees a variety of store specific programs (e.g., Installed Sales, Delivery, Product Services). Additional responsibilities include overseeing the overall safety, security, supervision, training, mentoring, and scheduling of all assigned personnel, as well as any other duties as assigned.Job RequirementsAbility to work a flexible schedule, including days, evenings, nights, weekends and holidays as needed. Previous management and people leadership experience in retail, (including: drug store, grocery, hard lines, or general merchandise). Functional knowledge of retail merchandising, operations and management practices and procedures. Experience selecting, assessing, coaching, counseling and developing associates in a retail environment. A strong customer service orientation and focus. Effective organizational, communication (written and oral) and problem solving skills. Comfort operating in a fast-paced and ever-changing big box retail environment. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Vaughan, Ontario

Requires morning, afternoon and evening availability any day of the week. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc). Ability to interpret price tag and UPC information. Ability to process merchandise information through store computer system, POS register system and complete all required paperwork according to policy. Ability to follow instructions. Anticipates, recognizes and responds to change by innovative problem solving. Develop and plan activities to ensure proper completion in a timely manner. Accomplish work through the effective management of employees. Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Meet physical qualifications for CDL or non-commercial driver's license as appropriate. Manage inventory and shrink to budget. Responsible for the overall performance of assigned area. Achieve sales and margin budgets in assigned area. Maintain proper control of payroll and other controllable expenses.

Springfield Area, Missouri

Under the supervision of the Department Manager gives daily direction to the associates in one of the Departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking and customer service activities.Position responsibilities:Supports Management in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll GoalsProvide daily direction to the associates within the DepartmentPrepare To-do / Task listsExecute all Merchandising directives... i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all planograms as set by the Corporate Office.Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customersAssist Management to staff the Department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with Department Manager and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environmentResolves customer and associate opportunities.Assists with: coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised itemsAssists the Department Manager in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including: interviewing; training; planning; assigning and directing work; measuring and evaluating performance; addressing complaints and resolving problems; maintaining a positive, harassment free working environment for all associatesOther duties, assignments and responsibilities as needed.

Maple Ontario

Offers customers a friendly, welcoming experience and demonstrates a genuine enthusiasm to help by greeting and acknowledging customers in a timely manner and effectively delivering customer service according to service expectations Facilitates ease and speed of purchase by efficiently processing sales, returns and exchanges, effectively utilizing point of sale functions, and responding promptly and accurately to purchase inquiries Assists customers in making purchase decisions by providing relevant product information, handling customer inquiries, and executing special event set-ups Contributes to the team by working to achieve the productivity goals of the store, participating in shift meetings, being flexible to carry out various work assignments, and following safe and secure work practices Ensures timely and accurate merchandising of aisles, ends, bases, displays, wing panels and strips as well as maintaining regular product presentation, promotional product fullness, fixture appearances and signageKey Behaviours & Competencies Customer Focus Team Oriented Results Oriented Adaptability A demonstrated ability to deliver a positive customer service experience using strong communication and interpersonal skills Attention to detail and organizational skills Ability to maintain composure and work effectively in a fast-paced environment High school education required Ability to handle physical demands including standing / walking for 8 hours, lifting and carrying 25 lbs. unassisted, using a ladder, and twisting, turning, reaching Ability to work shifts including days, evenings, weekends and holidays