Adam Steinman

Adam Steinman Email and Phone Number

Head of Customer Experience @ ConverseNow AI | MBA, F&B Expert, Technology & Operations Project Management, Customer Success @ ConverseNow.AI
Adam Steinman's Location
Franklin, Tennessee, United States, United States
Adam Steinman's Contact Details
About Adam Steinman

As the Head of Customer Experience at Valyant AI, I lead execution of delivering our exceptional AI voice product to our customers, as well as prioritizing product improvements based on feedback from our diverse set of data and analytics. I leverage my extensive experience to bridge the gap between operational and technical requirements and to drive customer satisfaction and retention. I have over 15 years of experience in the food and beverage sector, including working as a Corporate Strategy and Transformation and Operations Project Manager at CKE Restaurants, Inc., where I coordinated and introduced digital and technology projects that improved efficiency, sales, and guest service. I have a passion for culinary arts, which I studied at The Culinary Institute of America, and a bachelor's degree in food and beverage management from University of Nevada-Las Vegas. My core competencies include project management, customer relationship management, data analysis, and communication. I am committed to advancing the use of technology to enhance the restaurant experience and to empower operators and guests alike.

Adam Steinman's Current Company Details
ConverseNow.AI

Conversenow.Ai

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Head of Customer Experience @ ConverseNow AI | MBA, F&B Expert, Technology & Operations Project Management, Customer Success
Adam Steinman Work Experience Details
  • Conversenow.Ai
    Head Of Customer Experience
    Conversenow.Ai Jun 2024 - Present
  • Valyant Ai
    Head Of Customer Experience
    Valyant Ai Jan 2023 - Jun 2024
  • Cke Restaurants, Inc.
    Corporate Strategy And Transformation
    Cke Restaurants, Inc. Nov 2022 - Feb 2023
    Franklin, Tn
    Coordinating digital and technology projects to drive organizational goals, operations efficiency, and restaurant excellence.
  • Cke Restaurants, Inc.
    Operations Project Manager
    Cke Restaurants, Inc. Nov 2019 - Nov 2022
    Franklin, Tn
    • Lead Project Management for Operational Digital and Technological initiatives. • Introduce new technologies that allow restaurant operators to focus on Guest service and food preparation, automate tasks, improve access to information, and increase sales.• Bridge operational and technical/marketing requirements to positively impact operations and Guest experience.• Reconcile Field Operations / Guest feedback with performance data to illustrate operational impact for Executive team.
  • Zachry Group
    Director Of Food And Beverage
    Zachry Group Aug 2015 - Nov 2019
    San Antonio, Texas Area
    • Overhauled on and off-site foodservice operations to improve guest experience. • Optimized financial and operational reporting tools to improve performance.• Lead vendor and management-services contract negotiations.• Developed dynamic and healthy menus for on-site café.• Continuously examine and improve the sustainability and environmental impact of the business..

Adam Steinman Skills

Culinary Skills Banquets Restaurant Management Sauces Chef Grill Menu Development Cooking Dinners Hospitality Management Catering Cuisine Food And Beverage Restaurants Saute Customer Service Management Event Planning Microsoft Office Microsoft Excel Time Management Budgeting Leadership Budget Management Casual Dining Team Leadership Food Safety Team Building Inventory Management Event Management Hospitality Industry Strategic Planning

Adam Steinman Education Details

Frequently Asked Questions about Adam Steinman

What company does Adam Steinman work for?

Adam Steinman works for Conversenow.ai

What is Adam Steinman's role at the current company?

Adam Steinman's current role is Head of Customer Experience @ ConverseNow AI | MBA, F&B Expert, Technology & Operations Project Management, Customer Success.

What is Adam Steinman's email address?

Adam Steinman's email address is ko****@****ail.com

What is Adam Steinman's direct phone number?

Adam Steinman's direct phone number is +185834*****

What schools did Adam Steinman attend?

Adam Steinman attended Texas A&m University-San Antonio, University Of Nevada-Las Vegas, The Culinary Institute Of America.

What skills is Adam Steinman known for?

Adam Steinman has skills like Culinary Skills, Banquets, Restaurant Management, Sauces, Chef, Grill, Menu Development, Cooking, Dinners, Hospitality Management, Catering, Cuisine.

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