Adam Stenzel Email & Phone Number

Maple Grove, Minnesota, United States

Plymouth, Minnesota

Richfield, Minnesota

Lead and organize to complete IT hardware for clientsCoordinate scheduling for 9 hardware techniciansReview and approve expense, mileage, and job reportsMeet with customers on details of agreements and contractsMeet deadlines and follow up after completion to ensure customer satisfaction

Core communication from customer to technicianReceive 10-20 phone calls and 30-40 emails for parts and service per dayCreate service orders and dispatch hardware technicians to onsite locationsCreate purchase orders and order parts through major hardware channelsProvide estimates and prices for technicians and customer

Partner with projects, programs, and functions to reach standardsCoordinate scheduling for 5 software engineers and 15 hardware techniciansCommunicate to customer for scheduling and scope of projectAssist engineer or technician and communicate status updates for customerMeet deadlines and follow up after completion to ensure customer satisfaction

Managed shifts and 10 employees Created schedules for employees work shiftsPerformed customer service dutiesOrdered products for storeChecked in vendors to receive productsManaged cash, sales, and 5 different reports as necessary

Communicated computer information to employeesCollaborated with hardware technicians on computer hardware movesCreated orders and ordered partsReceived parts and routed them to employees

Managed job site and 2 employeesStained and painted windows at homeowner’s houseNegotiated with homeowner to agree upon job specificationsCoordinated schedules for each employee

Certificate, Project Management

Bachelor Of Science, Organizational Management

Associate, Supervisory/Management