Artichokemusic.org

Responsibilities include:Manage a team of 7 stores in my area. Work closely with store manager's and sales consultants to increase Business Leads and business account production. Generate leads in stores and through prospecting to leverage AT&T Advantages and create new business. Train in stores and lead portions of new hire training's..Help under-performing stores hit goal.

▫ Provide customers with solutions for their home and mobile entertainment needs▫ Perform troubleshooting with customers to help fix their tablets and handheld devices▫ Handle customer service issues

◦ Event Manager and Lead Brand Ambassador for multiple events to distribute promotional materials in an effort to raise brand awareness, target new demographics and drive sales◦ Managed Department Zero employees and student volunteers, simultaneously overseeing two event sights for four consecutive days◦ Handled daily operations of events

▫ Worked multiple locations for the US Cellular Customer Loyalty Tour to promote the brand, reward customers, answer questions and fix devices ▫ Engaged consumers via social media to increase event traffic and answer customer concerns

Managed 3 separate teams of interns to help coordinate Energy Education lessons and Energy Audits ◦ Drafted newsletters and promotional materials for Energy Service Corps ◦ Wrote grants to obtain additional funding for Energy Service Corps programs ◦ Recruited and manage a team of interns ◦ Organized special events ◦ Gave presentations to educate K-12 children on green energy and energy efficiency

◦ Worked multiple events for a SCION direct marketing campaign aimed at increasing the interest of a younger demographic in the new SCION line of vehicles◦ Generated buzz by directing target demographic to promotional sight with giveaways and contest details

◦ Fixed printing problems ranging from paper jams, to error messages, to software and hardware issues◦ Supervised activity in the lab and assisted patrons with all their computer and printer related difficulties

Drafted proposals for park improvements and wrote press releases to promote events

Conducted interviews via e-mail, phone and in person ◦ Attended events to cover assigned stories and uncover new ones ◦ Adhered to strict story deadlines and format guidelines laid out by the editor