National It Change & Release Specialist
Atherstone, England, United Kingdom
- Change & Release lead for all IT changes, holding all change/release manager responsibilities for both grocery & non-grocery sides of the business.- IT lead for the rollout of digital information screens across all GB/IE stores and regional distribution centres.- IT lead for the implementation and 2nd line support of the Adobe cross channel marketing solution to enable ALDI to gain greater analytical analysis in order to increase customer engagement.- Achieved an APM project fundamentals qualification in Project Management.- Basic knowledge of Azure DevOps.- Chaired multiple service reviews, project meetings and business updates to director level colleagues.- Extensive stakeholder communication & management experience.- Lead for the creation and management of projects/workflows within Atlassian JIRA.- Regular creation and maintenance of documentation within Atlassian Confluence including support processes.- 2nd line support for ALDI Click & Collect.