"Dynamic Retail Manager with a history of improving efficiency and maximising profits whilst minimising cost and maintaining exceptional customer service standards"Skilled in the effective management of daily operations, and strategic planning of resources to maximise efficiency and profit whilst maintaining organisational and regulatory standards and requirements, and meeting and exceeding KPIs. I am committed to increasing sales, ensuring colleagues are trained, motivated and engaged, and have a strong focus on maximising the customer shopping experience and increasing reputation.
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Operations ManagerMorrisons Aug 2024 - Present
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Senior Customer Service ManagerMorrisons Mar 2018 - PresentEssexDaily operations; strategic planning; due diligence and legal integrity; meeting and exceeding KPIs; guiding and coaching the management team; translating business strategy; delivering sales growth; increasing customer participation using customer insight information to improve the customer experience to become the best in the Business.
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Senior Systems ManagerMorrisons Jul 2016 - Mar 2018Hadleigh, Essex, United KingdomDay-to-day operations; strategic planning; due diligence and legal integrity; meeting and exceeding KPIs; guiding and coaching the management team; translating business strategy; delivering sales growth; increasing customer participation and related duty management tasks
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Senior Service ManagerMorrisons Nov 2015 - Jul 2016HadleighManaging seamless customer service; meeting company payroll and performance targets, KPI measurement and improving service through insight surveys to become the best in the business.
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Senior Market Street ManagerMorrisons Feb 2014 - Nov 2015HadleighResponsibility for 7 fresh food departments; KPI accountability; and Duty Manager role with ownership of the whole store.
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Senior Market Street ManagerMorrisons Apr 2008 - Feb 2014MaldonResponsibility for 7 departments; KPI accountability; including Duty Manager role with ownership of the whole store.
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Senior/Duty Manager Refit CoordinatorMorrisons Oct 2005 - Mar 2008Witham/Field BasedResponsible for refit/refresh of existing stores to the new fresh format. Ensuring program of works was completed in a timely manner and within budget.
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Fresh Foods Pre Packed ManagerMorrisons Feb 2002 - Sep 2005Witham, Essex, United KingdomFresh foods manager responsible for all Pre packed fresh from back door to sales floor.All dept kpi’s were met and exceed on a regular basis.
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Assistant Bakery ManagerSafeway Feb 1998 - Feb 2002Witham, Essex, United KingdomResponsible for All aspects of the Bakery dept from production to merchandising. Meeting and exceeding sales targets on a regular basis. -
Skilled Baker-Section ManagerSainsbury'S Oct 1995 - Feb 1998Springfield ChelmsfordTrained at Barking Food Technology college to the level of skilled Baker, worked up to section Manager where I gained responsibility for dept performance and sales targets.
Adam Thorogood Education Details
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Morrisons In House TrainingAll Modules Completed Including Employment Law & Grievence And Disiplinary Training -
Barking Food Technology CollegeNvq 1 & 2 Craft Baking
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Rainsford High School6 Gcse Grades Attained.
Frequently Asked Questions about Adam Thorogood
What company does Adam Thorogood work for?
Adam Thorogood works for Morrisons
What is Adam Thorogood's role at the current company?
Adam Thorogood's current role is Operations Manager at Morrisons.
What schools did Adam Thorogood attend?
Adam Thorogood attended Morrisons In House Training, Barking Food Technology College, Rainsford High School.
Who are Adam Thorogood's colleagues?
Adam Thorogood's colleagues are Slot Casino, Danielle Threlfall, David Hadley, Homa Rahman, Heidi Brown, Craig Field, Ryan Gifford.
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Adam Thorogood
Director Fp&A Operations Coe - Global Business Services At Kimberly-ClarkWest Malling3aol.com, kimberly-clark.com, kcc.com -
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