• Perform day-to-day Windows server and desktop associated infrastructure services support and continual maintenance including AD, IIS, SQL, Exchange, BES, and Group Policies.• Build servers as needed for the enterprise• Performed Active Directory and Exchange 2010 migrations.• Migrated file servers, Symantec Backup Exec databases, and virtual machines• Installed VMware ESXi servers to fully utilize hardware resources, reduce server recovery time, and provide saving on hardware, licensing costs, space and energy savings. • Configured and managed Veeam backups infrastructure• Developed automated solutions using PowerShell or CMD to create efficiency for varies manual functions• Create/Modify GPO's in Active Directory using Group Policy Management• Responsible for servers and workstation support contracts. Planning and budgeting for migration to new hardware once they reach end-of-life.• Worked with hosted voice solutions vendors to provide VOIP access for clients • Provide senior level technical support to executives’ on-demand as needed (including nights/weekends).• Proactive monitoring of the network infrastructure.• Provided around the clock/onsite support to minimize business disruption during critical situations• Make sure all documentation and diagrams are properly and accurately updated, including inventory of all servers, workstation, printers, etc.

• Assisted users with desktop issues• Inventory workstations, servers, printers and other equipment• Checked disk space of servers, workstations• Maintain documentation for server warranties• Troubleshoot Nortel phone systems