Maintain donor and member database, including correspondence and acknowledgement and semi-annual donation and membership drives. Increased membership income by 20% Serve as team captain for regional Big Day of Giving. (Increased Big Day of Giving donations from $5,000 to $35,000 with matching gift acquisition) Coordinate fundraising events (car shows, evening galas, speaker series, et cetera) including ticketing, registration, vendor correspondence, and volunteer recruitment. Assist with website maintenance and email correspondence to members and subscribers.

Serve as “first impression” for a large, thriving non-profit museum. Answer a high volume of phone calls, process and track information for museum membership, fundraising, and event rental operations. Nightly, reconcile accounts payable and receivable and generate reports for budgeting and cost-tracking purposes. Coordinate volunteer docents, create and distribute weekly e-newsletters, and assist with marketing and exhibit operations

Worked with minimal supervision to maintain a large donor database for a non-profitorganization whose operating budget is composed of more than 30 percent grants and donations.Weekly, coordinated thank-you notes for donors and supervised volunteers who assisted inmailing out bulk donation appeals. Sought out fundraising opportunities and outreach exposurefor the organization while compiling fundraising reports for the board of directors and reconcilingcorporate accounts and payroll.

Successfully implemented a fulfilling spiritual program for 60+ high school youth at a non-profitservice organization. Thrived in one-on-one interaction with adult and youth volunteers, dealingwith problem-solving in a calm, efficient manner as well as counseling them on their individualfaith journeys.

Covered for ill or otherwise indisposed public schoolteachers, often on a few hours notice,sometimes without specific lesson plans. Formulated own lessons for children of differentproficiency levels and language barriers, teaching as many as thirty children at once.Successfully problem solved while dealing with unfamiliar schedules, teaching expectations, anddisciplinary problems.

Worked for the parking enforcement office at CSUSB as an assistant in two capacities: fieldenforcement and office operations. Through office operations, interfaced with students andfaculty. Dealt successfully with an emotional client base in stressful situations while facilitatingoffice operations and keeping files and records up to date and accurate. Through fieldenforcement, issued citations, provided information and assistance to handicapped andunaccustomed campus visitors, and directed traffic at special campus events as well as assistingwith security and emergency needs.